Does Consumer Direct Care Network pay their employees well?

According to anonymously submitted Glassdoor reviews, Consumer Direct Care Network employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Consumer Direct Care Network. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Consumer Direct Care Network?

50% of Consumer Direct Care Network employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Consumer Direct Care Network 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Consumer Direct Care Network?

In Home Caregiver (35) , Service Coordinator (16) , Attendant (10) , Support Broker (10) , Home Health Aide (9) , Individual Provider (8) , CSW (7) , Home Care Aide (7) , Personal Care Attendant (7) , Care Giver (6) , Administrative Coordinator (5) , Caregiver (5) , Program Coordinator (5) , Software Engineer (5) , Administrative Assistant (4)

What are the pros of working at Consumer Direct Care Network according to real employee reviews?

"They put the employee first and have great benefits." ((in 15 reviews)); "Work from home is encouraged" ((in 9 reviews)); "Flexible Schedule, Choose your own Client," ((in 7 reviews)); "Excellent coworkers who truly care about the company" ((in 6 reviews)); "Flexible hours based on clients needs." ((in 6 reviews))

What are the cons of working at Consumer Direct Care Network according to real employee reviews?

"Low pay for skill level required" ((in 35 reviews)); "Poor pay, annual training and renewals" ((in 8 reviews)); "Poor leadership, doesn't follow state rules and regulations." ((in 7 reviews)); "Bad communication and not a Consistent schedule with dates and times of working" ((in 5 reviews)); "The salaries are low compared to industry standards, you work because the job is meaningful to you, not for the wage." ((in 4 reviews))

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Consumer Direct Care Network

Consumer Direct Care Network Reviews

3.3

50% would recommend to a friend

(400 total reviews)

Ben Bledsoe

55% approve of CEO

59% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.3

Work/Life balance

3.2

Culture and values

2.9

Compensation and benefits

2.9

Career opportunities

2.6

Senior management

Consumer Direct Care Network has an employee rating of 3.3 out of 5 stars, based on 400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Consumer Direct Care Network employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

400 reviews

5.0

19 May 2026

Good Employer

Software engineer

Recommend

CEO approval

Business outlook

Pros

Quality team members Low turnover

Cons

The pay and benefits should be significantly better

Consumer Direct Care Network Response

Thank you for sharing your experience. We are glad to hear that you have had a positive experience with your team. Thank you for being a valuable member of CDCN.

3.0

11 May 2026

Great if you want to get paid to take care of a loved one

Independent provider

Recommend

CEO approval

Business outlook

Pros

- Flexible Scheduling - Generally relaxed environment - You can choose your clients and communication with CDWA is decent

Cons

- Sometimes the pay output happens on a different day than it says it will - When calling CDWA, they don't always answer - The website you use to log your hours is clunky and awkward

Consumer Direct Care Network Response

Thank you for sharing your experience. We are glad to hear that flexible scheduling, a relaxed work environment, and the ability to choose who you support have been positive parts of your role. We also appreciate your feedback about areas where we can improve as continue working to make our processes and tools better. Thank you for the care you provide and for being part of Consumer Direct Care Network Washington.

2.0

31 Mar 2026

Essentially a payroll company for DSHS and not a good one.

In home caregiver

Recommend

CEO approval

Business outlook

Pros

Not many benefits to working for this company other than the fact that you don't have to work for an agency so you have more control over who your clients are. It is essentially a barely functioning payroll company for the government.

Cons

Getting hired on takes way longer than their willing to tell you. You have to stay constantly on top of them to get the process done. To get any process done really. Their admin team is much MUCH too small for the size of this company. So the second something needs to be approved by them, expect 3-4 weeks of waiting. Also expect them to not tell you that. Additionally, when you get linked with a new client. They will tell you that that's going to take a week or so. In all the years I've worked here I've never had them do it sooner than 4 weeks. And thats with me calling to check about it all the time. They also don't pay nearly enough for the work.

Consumer Direct Care Network Response

2mo

Thank you for taking the time to share your feedback and for your long-term commitment. Your input is important and helps us identify where improvements are needed as we continue to provide better support.

Viewing 1 - 3 of 400 Reviews

Jobs at Consumer Direct Care Network

IT Data Engineer

Remote

USD 60K - USD 65K /yr

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Consumer Direct Care Network

Consumer Direct Care Network Reviews

Ratings by category

Reviews by job title

Good Employer

Great if you want to get paid to take care of a loved one

Essentially a payroll company for DSHS and not a good one.

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