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ConsumerAffairs

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ConsumerAffairs Reviews

3.8

73% would recommend to a friend

(181 total reviews)

Zac Carman

66% approve of CEO

63% positive business outlook

ConsumerAffairs has an employee rating of 3.8 out of 5 stars, based on 181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ConsumerAffairs employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

181 reviews
1.0
20 Aug 2018

Not Hard to Get Over

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are many very smart and kind people who work at this company. It was a pleasure working with most of my colleagues, and I really learned a lot from them. The perks at ConsumerAffairs are nice, and Talent & Culture (T&C, the company's version of HR) works hard to make sure people have what they want/need in the office. Do you like fancy protein bars? T&C will keep them stocked for you. Have an idea for team building? T&C will listen. In general, there's a lot of flexibility with the hours you work and time you take off. You won't need to stress about using vacation or sick time if you have a dentist appointment and need to take an extra long lunch. The *idea* of the company, that it's protecting consumers is really nice to be apart of. I'm not sure the company is actually carrying out this mission, but they could and you can be a part of that.

Cons

I left on my own to accept a position that was a better fit for where I want my career to go, so I am not a bitter former employee who's angry over getting fired. That said, I couldn't recommend anyone take a job at ConsumerAffairs. I found that the company cares more about how much work it looks like you're doing than how much work you actually do. I could easily get my tasks done is 6 hours, but people who accomplished half as much as I did but stayed until 8 or 9 at night were recognized as "all-stars." The company award for excellent performance is the Stormtrooper Award (like the stormtroopers from Star Wars). During a company event, someone asked the CEO how he defines a stormtrooper. In response, he referenced a scene from Star Wars where a bunch of stormtroopers go through a door before Darth Vader and all die. He said those are good stormtroopers. Then, he praised an employee who'd asked to sleep in the office so she could get more work done and not waste time driving home. I took these examples to mean that you have to willing to sacrifice everything for CA. To me, neither the job nor the company warranted that kind of devotion. I felt that management looked at me as a weak employee because I didn't have that devotion to the job, and the amount and quality of work I did didn't matter because I didn't feel ready to die for the CEO like a good stormtrooper (Who is Darth Vader in his analogy, THATS A TERRIBLE CHOICE!). Another reviewer said a lot of former employees are like an ex who hasn't moved on after a breakup. In my experience, leaving CA is more like breaking up with someone who gave you an STD. You'll have a lot of problems related to leaving, like finding someone else to hire you. Unfortunately, the company has a reputation for partying and many other employers dismiss applicants from ConsumerAffairs because they doubt their professionalism.

1.0
16 Oct 2018

Professional Sinkhole

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Snacks and beer. Very few perks of actual substance.

Cons

Where to start... I know, the CEO. If I was researching a position at CA I'd start by asking about a Christmas party of long ago when a certain CEO successfully had the entire staff kicked out of a local establishment for spiking a champagne flute in the middle of the street followed by threatening the staff with bad reviews and tanking their business (they're doing fine btw). I bring up that incident because that's how he runs the business. Loose canon that lacks professionalism in every sense of the word.

1.0
30 Oct 2018

If you have to lead by fear the problem is you.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful people to work with. Free Alcohol, Food, Snacks.

Cons

The things I wish somebody would have told me before joining ConsumerAffairs: -I came from a company that was micromanaged, so ConsumerAffairs seemed like a good fit, they make you believe that as long as you perform they won't tell you how to do you job, however, that's not the case. - They lead by fear, you never know when your last day will be, there is no desire to help develop talent, instead they just toss it away and hire someone at a much cheaper rate who can be a robot. - Promises are never kept. - The CEO is the real problem here, he is the kind of person that has a $50k house and he believes it is worth a million, he raised the prices in the product and literally scared every prospect away, however, since it was his idea he did not want to admit defeat. The SDR team this year outperformed the previous 2 years on a monthly basis, even with crutches implemented by the CEO. If 99% of your sales team is gone, maybe it is not the sales team that is the problem, maybe the issue comes from up top. - The worst part about ConsumerAffairs was that I actually believed in it, I remember asking myself at the beginning, why would someone leave CA? Towards the end I was asking, why would someone stay here? - I believe some day CA will be successful, however, it won't be until the Executives are replaced.

Viewing 1 - 3 of 181 Reviews

Glassdoor has 215 ConsumerAffairs reviews submitted anonymously by ConsumerAffairs employees. Read employee reviews and ratings on Glassdoor to decide if ConsumerAffairs is right for you.