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      Conversica

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      Conversica Reviews

      3.3

      59% would recommend to a friend

      (202 total reviews)

      Mike Gilson

      65% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.5

      Diversity and inclusion

      3.5

      Compensation and benefits

      3.4

      Culture and values

      3.3

      Career opportunities

      3.2

      Senior management

      Conversica has an employee rating of 3.3 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Conversica employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      202 reviews
      5.0
      18 Sept 2025

      Strong SaaS support experience, collaborative team environment

      Customer support advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Supportive and collaborative team culture Clear processes for onboarding and troubleshooting Opportunities to develop technical and SaaS skills Exposure to CRM tools like Salesforce, HubSpot, and other CRMs. Flexible remote work options

      Cons

      No cons for me. :)

      5.0
      12 Sept 2025

      Small team, big impact

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      New CEO is sharp and focused, you can feel the momentum picking up Overall leadership is approachable and easy to reach out to Teammates are hardworking, collaborative, and genuinely care. Interesting space to work in (Ai + tech) with projects that move quickly Fully remote with solid benefits Opportunity to make an impact

      Cons

      Not the right place if you want everything handed to you - you have to be ok with figuring thing out on your own sometimes. Small team means you often wear multiple hats - something I enjoy, but others may not Fully remote setup isn't for everyone It can be a lot at times, but if you like solving problems and taking ownership, it's rewarding.

      1.0
      10 Sept 2025

      Truly the worst place to work

      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      -Remote - Used to have great folks to work with, but they've all been laid off

      Cons

      Let's start by calling out that leadership has been removing negative review for years...so everything bad you see is actually worse. It boils down to both customers and employees leaving. Almost anyone who knew anything about the company and the product is gone now so it's chaos. New CEO has clearly been given this company to learn how to manage a business so he can go on to be a CEO elsewhere...

      Conversica Response
      8mo
      We’re sorry to hear about your experience. The past year has included significant change, and we know transitions can be challenging. With our new CEO and leadership team, we’re focused on building stability, supporting our employees, and positioning Conversica for long-term success. We encourage current employees to share their ideas directly so we can act on them, and while we can’t control what gets posted online, we do take all feedback seriously and use it to improve.
      Viewing 1 - 3 of 202 Reviews
      Related searches: Conversica jobs | Conversica salaries | Conversica benefits | Conversica interviews
      ReviewsConversica reviews

      Glassdoor has 205 Conversica reviews submitted anonymously by Conversica employees. Read employee reviews and ratings on Glassdoor to decide if Conversica is right for you.