Copytalk Jacksonville reviews

1.0

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(1 total review)

Maree Moscati

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Reviews by job title

1 review
1.0
24 Mar 2018

you will be running for the exit

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

flexible scheduling relatively easy to get a job management/supervisors are nice people catering sometimes

Cons

if you need to pee you have to stay an additional 30 minutes. if you pee twice, you need to stay an hour. as a girl who needs to pee a lot, this is really tough. don't bring a drink! the pay is....pretty insulting (minimum wage) for the amount of focus and skill you need to have in order to perform the job properly. similar jobs pay $10 or more starting out. hard to care about your job when you can walk down the street at any time and get a job that pays more that is less strenuous mentally and physically (your fingers will HURT) copytalk has EXTREMELY poor standards for client dictation, you will have to decipher nigh incomprehensible dictation and will be penalized for not being able to tell what they are saying. clients often dictate while driving 80 MPH on the highway, making the job even more frustrating than it already is. imagine having to be able to tell the difference between '15 thousand' and '50 thousand' while you hear WHOOOSH in the background and the client is eating a mouthful of food at the same time. one can only laugh away the frustration while dreaming of a better job. zero downtime.

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Copytalk Response
7y
Thank you for your honest feedback. We're very sorry to hear that you had a negative experience working with us and that you were dissatisfied with the break policy, pay, and call quality. Let's discuss those issues. Break policy: Every manager is allowed to make exceptions on the break policy at their discretion and within reason. The flexible scheduling you mentioned as a pro allows for you to build a schedule that works around your need for restroom breaks or downtime. You can schedule breaks as needed. Pay: Upon hiring, every employee has the ability to see our transparent, straight-forward compensation policy as well as their own stats, so that they know every step they need to take to make up to $13/hour. We want you to succeed and hit your maximum pay per hour because that also means that you are a productive scribe. Call quality: There is some variance in the dictation and audio quality with each call, but we routinely perform audits to determine which customers need follow-up about the quality of their calls. We welcome that kind of feedback from scribes, so that we can investigate further.

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