Così Reviews | Glassdoor.com.au

Così Reviews

Updated 27 July 2018
136 reviews

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2.7
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R. J. Dourney
29 Ratings

136 Employee Reviews

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Pros
  • "Good pay is the only pro but not even, They don't reimburse you for the expenses your boss asks you to do" (in 7 reviews)

  • "The job was fast paced, and I had a lot of fun there with everyone" (in 6 reviews)

Cons
  • "Upper management sends a lot of mixed signals" (in 5 reviews)

  • "Long hours and upper management" (in 4 reviews)

More Pros and Cons

  1. Helpful (1)

    "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA (US)
    Former Employee - Anonymous Employee in Philadelphia, PA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Così full-time (Less than a year)

    Pros

    You can some what make your own schedule.

    Cons

    First when you join you realize that you are in an inimical environment that destroys any chance of your having an auspicious time while employed. Due to the bankruptcy, they hired a hegemonic authoritarian who is ambiguous with what he expects from you and will make factitious stories based on a scuttlebutt that will try to knock you down, in character and business. Trying to be authentic, exact or precise, will only land you on the top of his contempt list of employees who threaten his primacy. Not even health violations, ( which all three city restaurants have plenty of, and no proof of any management having proper servsafe licenses), will impede him and his goons from serving the pest-infested food that they sell. I would ascertain the thought of working here, as it seems their goals are to defile Cosi all together, so they can start another rebarbative, futile effort on another venture. (restaurant).

    Advice to Management

    Stop hurting new employees
    Pay your employees on time ( was paid late twice while I worked there)
    Pay bonuses earned and deserved.

    Così Response

    29 Jul 2018 – Human Resources executive

    Hello,

    I'm sorry to hear your experience working for Cosi wasn't up to your expectations. I would like to differ on growth opportunities and employee welfare. At Cosi we value our partners and... More


  2. "Cosi Honest review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista
    Doesn't Recommend
    Neutral Outlook

    I worked at Così part-time (Less than a year)

    Pros

    Fast pace environment so you are always on your feet moving.

    Cons

    The synergy was terrible, it became very difficult to stay focus on work when the atmosphere is negative. The hours were cut unfairly.

    Advice to Management

    Focus on the moral of the employees. Work on motivating your employee's so their overall performance can increase.

    Così Response

    29 Jul 2018 – Human Resources executive

    Hello,

    I'm sorry to hear your experience working for Cosi wasn't up to your expectations. At Cosi we value our partners and want to provide them opportunities to evolve in their career with Cosi... More

  3. "General Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Ballston, VA (US)
    Current Employee - General Manager in Ballston, VA (US)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Così (More than 3 years)

    Pros

    People are great, Store team is great people have been working there for 10 years or so

    Cons

    Non realistic goals!, New company change the entire concept.

    Advice to Management

    Make realistic goal!

    Così Response

    29 Jul 2018 – Human Resources executive

    Hello,

    I'm delighted to hear you're having an enjoyable and positive experience working for Cosi. Because we value our people, your opinion is important to us. Would you please email us to discuss... More


  4. "Assistant general manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Così full-time

    Pros

    The cosi brand.. the in store team. .

    Cons

    No opinions at this moment. .


  5. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Arlington, VA (US)
    Current Employee - Manager in Arlington, VA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Così full-time (More than a year)

    Pros

    Company is a great company to work for. Upper management is there to help and support. The VP is taking the company to the next level . Store are clean and the managers take care of the team!

    Cons

    I have none at this time

    Advice to Management

    Come to cosi awesome place to work! Great hours and great people!


  6. "Good part time work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Boston, MA (US)
    Former Employee - Team Member in Boston, MA (US)

    I worked at Così part-time (Less than a year)

    Pros

    Customers, employee meals, location, flexible schedule

    Cons

    management under pressure, lack of trust


  7. "As a GM I ran myself ragged picking up slack for upper managements poor decision making."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GM Manager in Orange, NJ (US)
    Current Employee - GM Manager in Orange, NJ (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Così full-time (More than a year)

    Pros

    I made my own work schedule. Lax upper management. ( which can also be a con). Concept is still accepted and loved, but numbers will continue to dwindle if there’s no change.

    Cons

    Outdated facilities. Unreliable vendors. Poor staffing techniques. No training program. A General lack of effort across the board. Catering department lacks leadership.

    Advice to Management

    Upgrade your stores if you want to compete.

  8. "Good food!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Così full-time (More than a year)

    Pros

    You get some tickets for free food! Fast pace environment makes day go by fast. They provide paid training and benefits . Flexible schedules . Drinks are good. Always change up their drink menu to new things to drink. Decor as well.

    Cons

    Pay rate not so good, time off can be tricky to get. You have to have the cosí tickets enough of them to get free food if not you can’t. You can move up in the company but not so much . It can be very stressful with the high end clients and their food and coffee


  9. "Work here only if you HAVE to"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista in New York, NY (US)
    Former Employee - Barista in New York, NY (US)
    Doesn't Recommend
    Neutral Outlook

    I worked at Così part-time (Less than a year)

    Pros

    Flexible hours, decent pay.

    Cons

    Horrible management, unsanitary food practice

    Advice to Management

    Pay more attention to ideas and requests of employees. Be less cocky

    Così Response

    29 Jul 2018 – Human Resources executive

    Hello,

    I'm sorry to hear your experience working for Cosi wasn't up to your expectations. I would like to differ on employee welfare. At Cosi we value our partners and want to provide them... More


  10. "Cost Job Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Così part-time

    Pros

    didn't hate the job

    Cons

    Didn't see much room for career growth


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