Cosy Club Reviews

3.7

62% would recommend to a friend

(218 total reviews)
avatar

Nick Collins

76% approve of CEO

34% positive business outlook

Cosy Club has an employee rating of 3.7 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cosy Club employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

218 reviews
2.0
13 July 2025
Recommend
CEO approval
Business outlook

Pros

Training and company ethos, a sprig of fun

Cons

Regional managers more concerned with personal image and fun jobs more than company vision and getting the job done.

1.0
20 Feb 2022

Disorganised chaos

Recommend
CEO approval
Business outlook

Pros

- Opportunities to get more hours - Variety of different tasks

Cons

- Managers are disorganised and tend to avoid helping out with normal tasks. - Pressure to achieve and meet unrealistic targets.

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Cosy Club Response
4y
Cheers for this insight into Cosy Club - I can see that you're no longer with us but it would be really beneficial to us to have an understanding of where you were based so we can take a look at how the site is being managed. If this is something you'd like to discuss further then please get in touch by emailing thevoice@loungers.co. Thanks :)
1.0
20 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Get a free meal on shift if you’re lucky The people that actually work on site are lovely.

Cons

Too much corporate interference. Will have your hours cut randomly with no notice or apology. Treated like a stupid person by ops management. Made to undergo “hospitality training” which was basically listening to a weird motivational speaker for hours. Ugly uncomfortable uniform. Didn’t get us fans until the temperature in the building was well over 30 degrees. Lucky if you get a break, typically need to prompt management to give you one. Extremely short staffed nearly every shift. If you are a bartender they will make you a server as well, you will have shifts where you’re not even making drinks? Constantly told that the business has problems isn’t making enough money etc and it’s your personal responsibility to increase your spend per head while being paid minimum wage? Constantly told to upsell people and basically have to follow a script when serving people which is really wooden and odd. Have witnessed multiple staff being abused or threatened by customers and instead of defending you management will just tell you to serve them regardless. Racist and homophobic upper management. General decline in the way staff are treated since I started.

Viewing 1 - 3 of 218 Reviews

Glassdoor has 222 Cosy Club reviews submitted anonymously by Cosy Club employees. Read employee reviews and ratings on Glassdoor to decide if Cosy Club is right for you.