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County Broadband

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County Broadband Reviews

2.7

39% would recommend to a friend

(38 total reviews)

Lloyd Felton

41% approve of CEO

31% positive business outlook

County Broadband has an employee rating of 2.7 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have an average working experience there. The County Broadband employee rating is 24% below average for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

38 reviews
2.0
20 Oct 2023

Don’t bother - unless you’re already friends with management.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fair pay with salary’s advertised across the business. Remote working. Used to send out care packages.

Cons

Nepotism. This is by far one of the upmost cliquey places I have ever worked where employees will quickly turn on their ‘friends’ to save themselves. Top heavy senior management, a vast majority who are under qualified, out of touch or have out of date knowledge. Yet retain their jobs. Middle management will constantly take credit for your work and often ignore anything you query or escalate meaning you’re often left completely stuck. By far the worst HR I have ever dealt with, anything you raise isn’t taken seriously, is undermined and just brushed under the carpet. No logic ever seems to be applied to dealing with anything, managers often forget they're are customers at the end of this who are constantly miss-sold, mislead and ignored.

1.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Flexible working hours, Uniform provided

Cons

Poor management. Don’t look after their customers, don’t deliver on promises, don’t provide speeds they advertise, happy to lie to staff to cover themselves. Upper management is non-accountable. Has history of mis-selling. See Google reviews before considering a job with them.

avatar
County Broadband Response
2y
Thank you for taking the time to share your feedback regarding your experience at County Broadband. We appreciate your view of the company, as it allows us to reflect on areas where we can improve. As a current employee, our HR team is here to support you with any concerns you have, you can email them confidentially at hr@countybroadband.co.uk.
1.0
5 Oct 2023

Blind Leaders

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team and good with investing in staff.

Cons

Leadership is not familiar enough with how the business works and does not work, which has lead to the current predicament the company is in. Reckless behaviour regarding finances, giving money to companies that are far below standards of work, for solutions and services that clearly do not provide any value to the company. Bad behaviour and attitude within the company is allowed to exist and is not challenged.

avatar
County Broadband Response
2y
Thank you for taking the time to share your feedback regarding your experience at County Broadband. We appreciate your view of the company, as it allows us to reflect on areas where we can improve. As a current employee, our HR team is here to support you with any concerns you have, you can email them confidentially at hr@countybroadband.co.uk.
Viewing 1 - 3 of 38 Reviews

Glassdoor has 41 County Broadband reviews submitted anonymously by County Broadband employees. Read employee reviews and ratings on Glassdoor to decide if County Broadband is right for you.