Coupe Reviews

4.2

92% would recommend to a friend

(17 total reviews)
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Dana Erickson, Scott Schoenvogel and Wally Gomaa

91% approve of CEO

92% positive business outlook

Coupe has an employee rating of 4.2 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Coupe employee rating is 22% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

17 reviews
4.0
16 Aug 2025

Good Place to Work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Strong focus on member experience and customer service. Good benefits and good work life balance. Supportive coworkers who genuinely care about the work and people. Supportive leadership team to the customer service staff. Fast paced. Customer service leadership listens when there are issues and do their best to fix them and make improvements.

Cons

Higher positions are often filled with outside hires and put in charge before they understand how the company or department works. Many of changes seem reactive instead of planned, which creates stress for staff. Some expectations are too high for the work load.

1.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

If I could give zero stars, I would. This company is a nightmare for employees. The culture revolves around a hire-to-fire mentality, with absolutely chaotic leadership that lacks vision and strategy. Expect to work overtime regularly, often until midnight, with a standard schedule that stretches from 9 AM to 7 PM on weekends—pure slavery. Employees are treated with no respect and are seen as disposable. Management treats their workforce like trash, with no acknowledgment of their efforts. Even worse, when you finish a project, the credit goes to irrelevant contractors who did little to no work, while full-time employees end up working for the contractors. The lack of fairness and recognition is beyond frustrating. The salary is abysmal, there’s no work-life balance, and the overall environment is toxic. Avoid this company at all costs unless you enjoy being overworked, undervalued, and disrespected.

Cons

Hire-to-fire culture: No job security; employees are easily replaceable. Chaotic leadership: Poor management with no clear direction or strategy. Excessive overtime: Regularly working until midnight and weekends (9 AM to 7 PM). Toxic work culture: Employees are treated with no respect and considered disposable. Unfair credit distribution: Work done by employees is credited to irrelevant contractors. Poor salary: Compensation does not match the workload or expectations. No work-life balance: Constant overwork leaves no personal time. Disrespect for employees: Little to no recognition for hard work; employees are undervalued.

4.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great team environment Growth opportunity Good resources for associates

Cons

Growth is outpacing the capacity of the teams. The technology used by the company can cause frustration for

Viewing 1 - 3 of 17 Reviews

Glassdoor has 17 Coupe reviews submitted anonymously by Coupe employees. Read employee reviews and ratings on Glassdoor to decide if Coupe is right for you.