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Coventry Building Society

Engaged employer

Coventry Building Society Reviews

2.8

37% would recommend to a friend

(421 total reviews)

Steve Hughes

43% approve of CEO

26% positive business outlook

Coventry Building Society has an employee rating of 2.8 out of 5 stars, based on 421 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Coventry Building Society employee rating is 25% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

421 reviews
1.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

Free fruit in the head office building is genuinely the only decent thing this company does!

Cons

Coventry Building Society has become one of the most toxic workplaces imaginable since the merger with Co‑op. Whatever humanity, identity, or pride once existed has been completely wiped out. What’s left is a bullying, militarised, productivity‑obsessed machine run by people who seem to have no grasp on the real world and no interest in gaining one. The culture is rotten. Not “slipping.” Not “declining.” Rotten. Bullying is now normalised. Staff are spoken to with open disrespect, dismissed, ignored, and pressured relentlessly. Management behaves like they’re running a barracks, not a building society. They bark orders, impose unrealistic targets, and treat employees like disobedient soldiers rather than human beings. Employee welfare? Non-existent. They don’t care how you feel, what you’re dealing with, or how their decisions impact your mental health. They care about one thing: productivity metrics. If you’re breaking under the pressure, they don’t fix the problem — they blame you for not coping with the environment they created. People are going off on long-term sickness because of the stress, anxiety, and psychological damage caused by this so‑called “leadership team.” And instead of asking why so many employees are burning out, management pretends everything is fine and continues piling on more pressure. The leadership is completely detached from reality. They make decisions from an ivory tower, with no understanding of the actual work being done. They don’t listen. They don’t learn. They don’t care. Staff feedback is treated as an inconvenience, not a warning. HR engagement is performative — a scripted routine designed to look supportive while doing absolutely nothing The atmosphere is suffocating. People come to work exhausted, demoralised, and afraid to speak up. The organisation’s external image — friendly, member‑focused, community‑driven — is now a complete lie. Internally, it’s a toxic, bullying culture where wellbeing is irrelevant and questioning anything is treated like insubordination. If you value your mental health, your dignity, or working somewhere that treats you like a human being, avoid Coventry Building Society in its post‑merger state. It is not the organisation it once was. It is a toxic environment run by people who should never have been put in charge of other human beings.

1.0
5 July 2026
Recommend
CEO approval
Business outlook

Pros

• Good bonus scheme • Flexible working • Free fruit

Cons

• Losing it’s identity and culture • Pretends to care but not anymore • No proper approach to Ways of Working

5.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Really purpose led with strong ambitions. Good work life balance and generally working with some fantastic and caring people.

Cons

There’s lots of change at the moment so some negative people around. But they are the minority. Tune them out and this is still a fab place to work.

Viewing 1 - 3 of 421 Reviews

Glassdoor has 438 Coventry Building Society reviews submitted anonymously by Coventry Building Society employees. Read employee reviews and ratings on Glassdoor to decide if Coventry Building Society is right for you.