Cover Genius Reviews

[The following response is from Chris Bayley, Co-Founder] Thanks for giving us feedback. We accept that things aren't perfect so we always appreciate the chance to respond. Some of the things you've highlighted are being addressed and we've outlined the large amount of work being done by our People team over the next 6-12 months. As you've said, there's no easy solutions, but we are working on it. You made some points about benefits and culture. While we accept that many tech companies compete for talent through their benefits packages, we have always focused ours on things that really matter. Our generous health and wellness policy has been updated in line with the cultural value of "make it your own" so we're now covering whatever H&W charges you prefer. Similarly, one can choose their preferred schwag from a growing list, up to a budget. Our "CG Gives" microfinance program has also commenced with the team generously lending +$20K of company-matched bonuses to their preferred entrepreneurs in developing countries. We expect that the CG Gives program will lend over $100K in 2020 which is an extraordinarily generous contribution that aligns with the Founders' mission to enable social entrepreneurship and subsequently improve global financial literacy, a value encompassed by our "make it better" value. Our culture programs and other issues that you've raised derive from our historical funding situation. We are bootstrapped and frugal rather than venture-backed and, to be polite, less sustainable. The beneficiaries of this approach are undoubtedly our team members who are rewarded via our generous employee equity plan. Our EOP is unique within the tech industry; it ensures that the upside is truly significant when the company does well. This wouldn't be achievable if we were VC funded. We also accept that self-funded startups experiencing very high growth also mean the imperfections are writ large; there's less people to do the work, more context switching and there's going to be uncertainty when we're doing things that have never been done in one of the world's largest and oldest industries. As the team grows we're comfortable that this will change and the ride will be less bumpy! Thanks again for contributing. - Chris Bayley, Co-Founder