CoverHound Reviews

3.5

57% would recommend to a friend

(42 total reviews)

Keith Moore

67% approve of CEO

50% positive business outlook

CoverHound has an employee rating of 3.5 out of 5 stars, based on 42 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CoverHound employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

42 reviews
1.0
13 Sept 2018

I Smell Fake Reviews...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

CoverHound does a great job of hiring talented people.

Cons

They fail at letting those talented people execute. CEO blocks innovation. Most executives and leadership team members who try to speak up quickly get dismissed if it goes against what the CEO believes. That creates a culture where employees feel their ideas and contributions don't matter. When there's poor communication and constant change in direction from the top - it causes instability. That's why we are seeing a mass exodus.

1.0
17 Aug 2018

The Most Disappointing Professional Experience...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The teams, genuinely the best bunch of people I've ever worked with. Benefits are pretty solid.

Cons

Well, where to begin? Everything was wonderful and the growth was encouraging. Lots of promise of career potential and opportunity to learn. That was swiftly and quietly sabotaged by the higher ups who make sure to bad mouth any employee that they don't agree with and it becomes even more uncomfortable due to the fact that they have zero respect and trust for one another as a leadership team. The CEO goes out of his way to intimidate and even threaten people with blacklisting (not to mention, brings up inappropriate topics in meetings). This trickles down through the rest of the C-suite to the teams, poisoning the culture beyond repair. Other reviews talk ad nauseam about innovation, don't believe it! If people don't leave because of the bad work environment, they leave because they're bored and are not challenged. This in and of itself is really a shame, as the team is so bright and deserve better (as well as being the best bunch of people I’ve ever had the pleasure of working with). To add further insult to injury, the waves of resignations have come from those who are truly passionate about innovation and all the cultural values that the executive team constantly spout but have never once displayed in practice. Feedback is rare and negative when given, props (ie: promotions) and “kudos” are given to those that mindlessly follow ill-advised directives while the rest are told they “just don’t have the right stuff” or are not “team players”. Insurance may not be a sexy industry but does it have to be a downright cruel one?

1.0
17 Nov 2018

Steer Clear...Careers Don't Blossom Here!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There comes a point in your career when you have to decide for what and whom you’re willing to work. Insurance isn’t a ‘sexy’ industry, but it does have room for innovation. CoverHound unfortunately, despite its potential, isn’t the company that’ll do that. And it’s not because of the people. You’ll meet product managers, designers, marketers and engineers who want to disrupt the space and have the smarts and talent to do it. Unfortunately, leadership lacks vision and drains all creativity and brilliance from the workforce. It’s for this reason that the company has been hemorrhaging employees. Before I go into more detail about the leadership, I would like to share some of the perks you can experience at CoverHound: Perks: • Free snacks • Lunch is provided 2X a week: Monday & Friday • Pay is acceptable • Commuter benefits ($75 per month) • PTO is ample • WFH optional once a week

Cons

Issues: • The company has been in “funding mode” for well over a year with no fresh news. Leadership's lack of transparency has had a negative impact on the broader staff’s positivity and productivity. It’s tough to remain passionate about your work when you’re not given the news, support, or tools you need to do it well. o On a side note, it’s also hard to stomach having to share company news on our personal LinkedIn profiles that state the exact opposite of the office’s reality. Forcing us to share your lies under our names is maddening. • Leadership's strategies are from LendingTree circa 1998. He refuses to listen to the professionals he has hired and wastes countless man-hours every month directing strategies that don’t work. o If and when you suggest doing something different to your direct supervisor, they will tell you they agree and that you should mention it in the next meeting. Once you do, they’ll bulldoze you in front of the higher-ups, ensuring that you never get a promotion. • Leadership promotes their favorite yes (wo)men to high-level positions that they are not professionally or emotionally ready to undertake. This causes friction and animosity in and between departments. • Some department heads treat you differently depending on whether or not you follow them on social media. This makes 1:1 meetings very uncomfortable until you ‘like’ and comment on their personal photos. • You are expected to party and drink at all hours of the night at work events. If you don’t (because you want to get a good night’s sleep for the following day’s meetings and maintain a professional relationship with your boss), your department head will likely throw a temper tantrum and resort to all manner of guilt trips. o Side note II: Work events aren’t vacations. This is a job, not a social club. Some of us prefer keeping our personal and our work lives separate. Don’t expect your employees to be your friends. There's a power dynamic between boss and employee that'll make a genuinely equal friendship impossible to have. Managing up is exhausting and causes employees hoping to learn from you to instead lose respect for you. • Because there is no HR to oversee company benefits and ethics, leadership slashes said benefits without notifying staff. This comes as a nasty shock when you need to be reimbursed for travel/educational expenses related to on-the-job responsibilities that have already been pre-approved by management. • Leadership does not understand what it means to strategize. Throwing money at events and hoping to gain a return isn’t working. Listen to your teams. If the majority of your staff is telling you a strategy needs to be reworked (at a high cost to them, especially), then try it. After all, if learning from failure is such a big part of company culture, what could be the harm?

Viewing 1 - 3 of 42 Reviews

Glassdoor has 42 CoverHound reviews submitted anonymously by CoverHound employees. Read employee reviews and ratings on Glassdoor to decide if CoverHound is right for you.