Cram Crew Reviews

3.5

60% would recommend to a friend

(92 total reviews)

Deepak Thadhani

60% approve of CEO

60% positive business outlook

Cram Crew has an employee rating of 3.5 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cram Crew employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

92 reviews
1.0
28 Oct 2021

Just don't! Best advice out there.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I mean, at least you can tell people that you have a job.

Cons

If you are in the office: The owner doesn’t understand what an apology means. He will often say “I’m sorry you feel that way” as a means to deflect his responsibility in the situation. This is a great example of his poor communication skills. He will openly admit that he is bad at communicating but will do little to improve on that important aspect. In fact, he will often bring up past mistakes or instances that have nothing to do with the matter at hand to demoralize employees. He cannot separate issues in an appropriate or constructive manner. This comes as no surprise as he admitted that he doesn’t know the difference between praise, criticism, and feedback. Expect to have no clear sense of performance if he is involved; he will say great things about you in front of everyone and then tear you apart in an email within minutes. Deepak is happy to call out employees with absolutely no evidence, often blindsiding employees. He has talked poorly about employees behind their backs, said comments that could be considered prejudice, and has made inappropriate comments about the way the females at the company dress. Good luck following protocols. This is one of those “damned if you do, damned if you don’t” situations. You follow the rules, you get chewed out. You don’t follow the rules, you get chewed out. This entire company is a losing game. The office pay is abysmal. No person in the office is fairly compensated for their work. People in leadership to those working entry-level jobs are just getting by. It is hard to find a person in the office who isn’t making it on their own or without assistance. Asking for a raise is a long, difficult process and rarely comes out in favor of the person asking for the raise. Additionally, office staff are required to take on multiple hats with no increased compensation. For example, the IT position at the company has not been filled for many years, and with no plans to fill that role, the president is making other employees take on IT tasks unrelated to their job descriptions. The rebuttal could be that the company uses a friend for tech services, but that friend is rarely in the office and will often call to instruct employees with little to no technical training to troubleshoot issues. The company president believes that people leave the company because they can’t hack it. Rarely does an employee leave on good terms, and it is almost certainly the president’s fault. The company will try to entice new employees with a bunch of incentives, such as a meal on the company or a party here or there. If you are the kind of person who values the amount of pay you receive, then these trivial morale boosters are meaningless. The only way this company is going to hire and retain a staff that is not a revolving door is by fairly compensating people for their work. Certain employees at Cram Crew are infallible, and it’s not going to be you. It is truly ridiculous that Deepak will call out employees for being friends—implying special privileges because of that relationship—and then in the same breath, speak about members of his family at the company as just that and not employees. Employees have been called out for texting despite the fact that they are texting their children or parents and then are witness to Deepak’s family bending company rules to meet the needs of their families. Additionally, given his familial relationships, some employees have a direct line to him that is inappropriate in a work setting. It is unfair for one of his family members to walk out of a meeting and directly text him or call him and expect him to jump into action rather than relying on the leaders at this company to perform their responsibilities. Word to the wise, don’t work here. There are better companies out there that will value your work and time in a respectful manner. If you are in the field: Expect to drive a lot. More than what was originally told to you. In fact, expect to drive your car to it’s limits. And who are you doing this for? Rich families who think of you as “the help.” Most of the children that are helped are studious and genuinely trying to succeed. However, their parents expect miracles and overnight success. If their child doesn’t achieve, it is your fault. The pay in the field “seems” great, but when you break down the amount of time working (including driving, doing paperwork, actual sessions) and divide that by the amount of money you are making, you really are not pulling in more than minimum wage. Don’t expect to make a living out of this experience. And what an experience it will be. If you are thinking about becoming a consultant, don’t! There is little value that you are gaining from the experience in the field at this company. There are plenty of tutoring firms out there, so find one that will value you because this one certainly won’t.

avatar
Cram Crew Response
4y
Hello! Thank you for your feedback! At Cram Crew, we believe we offer part-time and full-time employees a competitive salary with great benefits including PTO accrual, additional PTO, a 401K Matching Program, medical, dental, and vision insurance, paid holidays, and other fun company perks. We also have a president that is hands-on in leading Cram Crew through unprecedented times while protecting employees' jobs through these times. We apologize if your experience was less than satisfactory. Please reach out to hr@cramcrew.com if you'd like to discuss anything further. Thank you
1.0
25 June 2018
Recommend
CEO approval
Business outlook

Pros

There were a select few staff who seemed to actually care. The ability to make your own schedule is enticing. You can get free snacks and drinks in the offices. If you like teaching, you may enjoy this work.

Cons

Where to start? You will not get enough hours to live on, and you will not be compensated fairly for the work you do. This is not a sustainable job for living on. Don't plan on using this job to pay your rent. There is a ton of work required outside of your tutoring sessions that will take up more time than you are working in session. Clients can cancel or reschedule randomly, which means that you will not be paid. Even with the grace cancellation policy, one of these can heavily impact your pay for the week. The work itself is very labor intensive and draining, and you will not be paid fairly for how exhausted you feel after a day's work. Management will pressure you to take more clients than is possible to handle, and doesn't care about work life balance or morale. They insist on unrealistic goals and commutes. You will spend every day in Houston rush hour traffic traveling to your sessions. This gets old really quick. They do the most to get more money and more clients, even if that means treating their employees badly and throwing them under the bus when it's convenient for them. They lure you with bonuses and incentives, but those definitely do not make up for the poor work environment and bad base pay. There is a huge consultant turnover because the job is simply not sustainable. This results in other consultants having to pick up the slack, placing more pressure on everyone. Communication within the company itself is extremely poor. Owner doesn't care about anyone other than himself and makes selfish decisions with no regards to how it affects his staff. Other management staff is just puppets for the owner, just doing what he says to make him happy and cover their own butts. This is only within the company, not to mention the stress of the population you're working with-- rich Houston families who expect you to work miracles with their kids and put your own entire life on hold until they have reached their goal score on their tests.

2.0
4 Apr 2017

Great Staff Culture, Not So Great Mgmt.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Hired staff is generally very talented, eager to work, and contribute to a great company culture. -Work is interesting and stimulating for someone interested in education. -The small company allows for projects that affect the whole company to be in your hands early in your career.

Cons

-Owner micro-manages staff to their death. Does not allow staff to make decisions or grow as professionals and generally throws them into a responsibility fire to watch them slowly burn. -The only way to be successful in an 'asst. mgr' position is to micro manage staff similar to owner or he will assume you aren't doing your job. -As you gain experience, you are given more responsibility without the compensation. -Compensation for the education level of staff is very low. Especially for the skilled work that is being done for the company. -Owner doesn't have an ethics meter. Will talk bad about staff members who have left company to remaining staff. Has personal relationships with his favorite staff members. Will yell at/discipline employees about unwarranted client complaints. Will make you feel greedy or guilty when asking for a raise.

Viewing 1 - 3 of 92 Reviews

Glassdoor has 101 Cram Crew reviews submitted anonymously by Cram Crew employees. Read employee reviews and ratings on Glassdoor to decide if Cram Crew is right for you.