The company was sold (again) and it was all down hill from there. Our CEO and VP left, loyal employees of 10+ years left, the company became more about sales and profit than legitimate medical practices. The clinics and sales reps bonus off of how many children go into a band, so the integrity of the company is out the window and pretty much every baby is told they need treatment because they all want to get paid. Management knows NOTHING about what really goes on in the office. Favoritism and a lack of people skills and basic common respect is the disease all management and HR are infected with at the Tempe office. Its not how well you do your job or what you know, its WHO you know. There's one manager who's a descent human being, but for some reason she allows the manager and supervisor below her to treat the office like a sorority. Extremely unprofessional place to work. Not one day goes by where you don't find someone crying at their cube, in the break room, or in the bathroom. All the good reviews you see here are made from the few select 5-7 employees that management has in their pocket. Everything about this company is fake, including the good reviews. AND the woman they have listed on this website and all others as their CEO hasn't been involved in the company for 10-15 YEARS at least! We've had TWO other CEOs since her. But the company never admits that, because they don't want the public to know that we have been SOLD twice, and we are now about profit only. Like I said, FAKE. We're understaffed, underpaid, and underappreciated. The clinics, sales reps, and upper management all have incredible salaries and bonuses. But the non-management and non-clinical staff deserve WAY more. We have no bonuses, and if you've been a loyal employee for years, you're probably making WAY less than the new employee with WAY less experience and knowledge than you. The only pay increase you'll see is a 15-25 cent raise every January. What a slap in the face. Corporate can not see that without the everyday man (schedulers, insurance, billing, claims, image processing, ect) this company wouldn't exist. If upper management and HR spent one full week in our shoes, not one of them would be able to make it out alive. From the outside everything looks great, like you're really going to make a difference in babies lives. But don't drink the koolaid. Its a nightmare disguised like a dream job. How many employees have to quit for someone to open their eyes and listen? How many employees have to cry on a daily basis? What started as a dream job years ago has turned into the worst company I've ever worked for and one of my biggest regrets of my life making the choice to work here. I wish I wasn't trapped, trust me I wish more than anything I could leave.
