CreatePay Reviews

3.3

52% would recommend to a friend

(21 total reviews)

43% positive business outlook

CreatePay has an employee rating of 3.3 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CreatePay employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

21 reviews
1.0
23 Nov 2025

Avoid at all costs

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the people I worked with were lovely.

Cons

One of the worst companies I’ve ever worked for. No formal training whatsoever, throw you in the deep end with a “you’ll figure it out” attitude. Very toxic work environment, and extremely “cliquey”. On top of this, a couple of colleagues and I experienced behaviour from another employee that was inappropriate and extremely uncomfortable (I will not go into detail). When concerns were raised, I felt they had not been taken seriously and did not appear to have been handled impartially, especially given this persons status within the company. It gave me the impression that he was being protected whilst we were left in the dark. Was dismissed a few weeks after the inappropriate behaviour was reported, and I was given a different explanation in person than what was documented later which further confused me regarding the actual reason for my dismissal. Will never recommend this place to anyone.

avatar
CreatePay Response
6mo
Thank you for taking the time to share your feedback. We take all comments regarding training, workplace culture, and the handling of concerns seriously and continuously review our processes. We have formal training, performance management, and grievance procedures in place. Any concerns raised about inappropriate behaviour are investigated thoroughly and impartially, regardless of role or seniority, and appropriate action is taken where concerns are upheld. Due to confidentiality, outcomes cannot be shared publicly or with those not directly involved, which can sometimes lead to the perception that no action was taken. Employment decisions are made based on role expectations and performance and are communicated at the time. We do not dismiss individuals for raising concerns, nor do we give preferential treatment based on position or earning power. While we understand that experiences and perceptions can differ, we remain committed to maintaining a professional, fair, and respectful working environment. We thank you again for taking the time to leave a review and wish you all the best in your future endeavours. Best, CreatePay
5.0
24 June 2026

Supportive environment with growth, sales-focused culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- HR always on hand for help and questions - Lots of opportunities for Growth - Very friendly and caring environment

Cons

- Lots of focus on sales teams, less on other departments

Viewing 1 - 3 of 21 Reviews

Glassdoor has 21 CreatePay reviews submitted anonymously by CreatePay employees. Read employee reviews and ratings on Glassdoor to decide if CreatePay is right for you.