Pros
Great Pay Very nice refurbished building. Gym and restaurant on site.
Cons
Extremely informal interview which lasted 15 minutes and didn't look at my CV which wasn't a bad thing I guess. I was completely brand new to this industry and expressed my concerns at the point of interview and was reassured that most people that join are new to the industry and full training and support will be provided and the company operated a 6 months probation with a possible extension if more training was needed. I had just recently bought a house, had 2 kids and was getting married so I was slightly worried about the prospect of being jobless if I didn't make it past the probation but I decided to give it a go. I was confident and felt like I had plenty of time to settle and was promised plenty of training... Week 1 - Training on the company which was completely and utterly useless in respect to being able to do the job. The trainer was great however I didn't find it useful whatsoever. Week 2 - Hands on training. Learning the system. Question techniques and side by side training. This was much more useful however 1 week wasn't long enough especially when 1 of the days was a bank holiday and I didn't feel like I fully knew what I was doing right away. Anyway training was done it was time to go it alone and alone I went. Teams had switched around. Half of the staff I saw during the training had vanished which I thought was very odd but didn't think too much about it (they had been sacked to make way for us new people). First week was challenging as I didn't have any support or guidance. I had to wing it so to speak. It was extremely quiet. The leads were very slow. I wasn't on inbound calls so I just had whatever lead was assigned to me which at best I was getting roughly 2 a day which were dead leads (No answers) I was persistent and kept trying. The manager reassured me not to worry things will pick it they are just going through a very quiet period. I felt a bit deflated if I'm honest cause I'm use to being really busy and on my toes alot which I wasn't. The busiest time I was in the office was making a coffee on my break. Anyway week 2 came. I was confident and determined to break my duck and get my first case. The same thing happened again this week. Really poor leads. Very strange considering people beside me were doing between 4-8 a week. I couldn't understand it. I started to doubt myself. Was this job really for me. I clearly couldn't do it. I didn't give up. I tried and tried. Then I thought I'll try ringing 1 of my colleagues leads who was smashing it. O what a surprise his lead picked up instantly and he was interested in signing up for a case straight away. What a strange coincidence. I ignored it and carried on as normal. Ploughing away at my horrendous quality of leads. Week 3 came. Bearing in mind we was on staggered targets at the minute whilst I was settling in to the role. This week my target was 2 after the first 2 weeks being 1. Hurray Monday I had a case which was a slightly dodgy 1 due to third party payments being the deciding factor. I'd done 1 and the manager was cheering me on. I felt miles better. The pressure of the first 1 was over. Rest of the week was flat and I approached my manager and was totally honest. I wanted a bit of support and guidance as I just wasn't getting enough leads and no inbound calls. He said don't worry about it. We can see your trying don't give up you will smash it. Week 4 came I had something to prove. Target was 3. I wanted to get a bonus so this week I went all out. I rang everyone I could possibly ring without upsetting people by contacting there leads within 72 hours. I'd got 2 cases this week which were in the bag. Best week so far. I was finally getting the hang of it and developing my own little technique on how to close the deal and receive all the relevant documentation fast. The plan was to work overtime on a Saturday to make sure this target was done. Pay day was fast approaching as well. A fresh load of new starters had been in this week and had just finished for the weekend at 4pm. Id just got a little nudge off the regional manager who was the guy that'd interviewed me right at the start. Said can I have a quick word which was strange cause the guy had barely spoken to me in the 4 weeks I'd been there. Sat me down in the office and said unfortunately we are letting you go with immediate effect. I was like erm.... Eh? He said head office had reviewed you and they said you aren't good enough to work here. I was like are you being serious. I'd been there 4 weeks. Never worked in this industry before and was promised time to settle and he's just sacked me. They hadn't even let me get up to the standard targets. I was utterly gobsmacked as I'd just left my old job to commit more working hours because I wanted a better life for my family and they completely and utterly screwed me over and left me high and dry. I would highly recommend you approaching this company with complete caution as they have a dreadful staff turnover and extremely poor people skills with no support for training and settling in time. There moto was you need to earn your seat at all costs. Very wild office. Staff were very volatile most days if a sale got passed back cause something was wrong or if someone stole there sale all hell would break out. There are clearly alot of favouritism going on. Golden boys who could do whatever the hell they wanted as they would always hit target. They were dodgy in everyway. Minipulated the system and the clients into getting a sale. I knew something was drastically wrong when half of the staff where high as a kite bringing space cakes into the office. Drugged up to there eye balls in front of the managers who thought it was hilarious. I wasn't impressed at all. If I'd of managed that office I would of sacked the lot but because they hit the managers targets and got them a bonus they could do whatever they wanted. Something serious needs to happen to this office as laws are being broken. People's livelihoods are being destroyed. And not a care in the world is being given to the people peoples lives they ruin. If you can't work 7 days a week 9-8 and have a family then don't bother working here. People are never at home. They live there which is so sad to see.