It's too bad, but the leadership here is completely out of touch. Alex will be the first to tell you how stoked everyone is, how he's super stoked on how things are going, and that we all just need to share the stoke. But his middle-aged colloquialisms are actually a great barometer for the agency's cultural awareness. It's not that leadership doesn't care about the perception of the place, it's just that they try to change it the same way they go about everything, without real any substance. The agency wants the world to think we are doing all the things that modern agencies do, but is way more concerned with perception and outward appearance than actually doing something. We are a shell of who we once were, the smartest people are gone, the bullying culture is in full effect (and HR ignores it and condemns the people who "whine" ) and the people who are still here are looking for their next thing.
If you need a less subjective way to evaluate the place, just look at the work. Have you seen the dominos ads? I have, and I have to hide my face every time they come on... which is every 30 seconds. Have you seen the American Airlines work? I haven't. And I work here. If you want to judge the work for yourself, go to CPB's website, you'll see some of our best stuff... from 15 years ago. Not even joking. We can't seem to figure out why clients aren't clamoring to work for an agency who still thinks it's 2004.