Does Critical Mass pay their employees well?

According to anonymously submitted Glassdoor reviews, Critical Mass employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Critical Mass. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Critical Mass?

38% of Critical Mass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Critical Mass 3.1 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Critical Mass?

Project Manager (21) , Developer (16) , Marketing Science Analyst (16) , Designer (15) , Art Director (14) , Web Developer (12) , Senior Designer (10) , Senior Project Manager (10) , Producer (9) , Account Manager (8) , Director (7) , User Experience Designer (7) , Analyst (6) , Senior CopyWriter (6) , Business Analyst (5)

What are the pros of working at Critical Mass according to real employee reviews?

"The people are great and fun." ((in 120 reviews)); "Great environment and culture." ((in 72 reviews)); "The benefits are good." ((in 28 reviews)); "Great work/life balance" ((in 25 reviews)); "Great company culture in the Toronto office" ((in 15 reviews))

What are the cons of working at Critical Mass according to real employee reviews?

"Creative leadership has zero vision." ((in 28 reviews)); "low salary, annual review do not ensure you an increase except if you had a new position" ((in 21 reviews)); "Long hours and weekends" ((in 15 reviews)); "No bonus (1k spot bonus on the mercy of people working with you does not count)" ((in 9 reviews)); "Both managers and front" ((in 7 reviews))

What are employees saying about Critical Mass redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Critical Mass redundancy and their outlook for job security at Critical Mass in 2026.

Critical Mass Reviews

2.9

38% would recommend to a friend

(569 total reviews)

Chris Gokiert

38% approve of CEO

34% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (569 reviews)

Critical Mass has an employee rating of 2.9 out of 5 stars, based on 569 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Critical Mass employee rating is 22% below average for employers within the Media and communication industry (3.7 stars).

Reviews by job title

569 reviews

1.0

27 June 2026

Great people, but poor culture and pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

the people is great at this company

Cons

parents company, the culture, the pay

3.0

24 June 2026

Strong culture and reputation, but pay and communication issues

Associate strategist

Recommend

CEO approval

Business outlook

Pros

- Great work culture and amazing people - Competitive in digital marketing space compared to other agencies - Strong reputation among clients

Cons

- Pay is not competitive, promotions are hard to come by - Management/Career Development quality for junior positions varies - Leadership has shown instances of poor communication

3.0

23 June 2026

Supportive environment but low pay and morale issues

Senior strategist

Recommend

CEO approval

Business outlook

Pros

People want you to gain exposure, get stronger, get better at your job

Cons

...they just can't pay you for it, or it goes unnoticed! Lack of promotions/new business has stifled morale. Strange office vibe with merger. Transparency could improve. Benefits are terrible

Viewing 1 - 3 of 569 Reviews

Jobs at Critical Mass

Marketing Science Analyst (Test & Learn)

San Jose

View job

Critical Mass

Critical Mass Reviews

Company ratings over time

Reviews by job title

Great people, but poor culture and pay

Strong culture and reputation, but pay and communication issues

Supportive environment but low pay and morale issues

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