Does CrossCom National pay their employees well?

According to anonymously submitted Glassdoor reviews, CrossCom National employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at CrossCom National. This rating has decreased by 24% over the last 12 months.

How satisfied are employees working at CrossCom National?

23% of CrossCom National employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CrossCom National 2.2 out of 5 for work life balance, 2.2 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at CrossCom National?

Project Coordinator (21) , Technical Support Representative (8) , Project Manager (6) , Anonymous (5) , Contract Coordinator (5) , Customer Service Representative (4) , IT Specialist (3) , Technical Support (3) , Technical Support Engineer (3) , Anonymous Employee- Former Employee (2) , Contract Specialist (2) , Customer Service Technician (2) , Dispatcher (2) , Field Service Technician (2) , Help Desk Analyst (2)

What are the pros of working at CrossCom National according to real employee reviews?

"The people here are great" ((in 12 reviews)); "Pay and benefits are good and most of the management is ok." ((in 10 reviews)); "Remote work from home was nice" ((in 5 reviews))

What are the cons of working at CrossCom National according to real employee reviews?

"Leadership was abysmal and changes direction every quarter." ((in 12 reviews)); "Horrible HR and culture." ((in 7 reviews)); "There is little to no training." ((in 6 reviews)); "The management is weak and doesn't come up with any solutions to improve the awful work environment." ((in 6 reviews)); "upper management doesn't really care they want no one to raise concerns or suggestions instead it's a be quiet and take it atmosphere." ((in 4 reviews))

What are employees saying about CrossCom National redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CrossCom National redundancy and their outlook for job security at CrossCom National in 2026.

CrossCom National Reviews

2.2

23% would recommend to a friend

(159 total reviews)

Greg Miller

24% approve of CEO

23% positive business outlook

CrossCom National has an employee rating of 2.2 out of 5 stars, based on 159 company reviews on Glassdoor which indicates that most employees have an average working experience there. The CrossCom National employee rating is 43% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

159 reviews

1.0

1 May 2026

No way I’d survive the job without terribly affecting my health!!

Customer service specialist

Recommend

CEO approval

Business outlook

Pros

Would've been an ok pay if the job wasn't insanely stressful and overwhelming!

Cons

Normally, work can already be too much and stressful, but there are days when we even get more that we're so overwhelmed! Those days are not only exhausting but energy draining!! Personally, I find myself hard to recover, and usually get sick! I had to leave because there's no way I'd survive that without terribly affecting my health!!

1.0

12 Apr 2026

You get all the blame for poor communication that led to poor results!

Project administrator

Recommend

CEO approval

Business outlook

Pros

Not a very good hourly rate, but got decent benefits.

Cons

All hard work, organizing, and planning, will be for nothing if nobody would actually listen to you and cooperate! And the only person suffering is you because you get all the blame for poor communication that led to poor results!

2.0

17 Mar 2026

Terrible leadership support. No room for advancement and growth.

It specialist

Recommend

CEO approval

Business outlook

Pros

There's a culture of cooperation among employees.

Cons

Too bad because the leadership doesn't care share the same culture of cooperation and collaboration that the employees have. The leadership provides minimal support to employees, and it doesn't invest in our growth and development. The current company structure makes it almost impossible to have opportunities for promotion and advancement, and the work environment makes my work much more exhausting than it needs to be.

Viewing 1 - 3 of 159 Reviews

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Jobs at CrossCom National

Field Support Specialist - (CCTV & Alarms)