Crossroads Trading Reviews

3.2

27% would recommend to a friend

(337 total reviews)
avatar

Gabriel Block

43% approve of CEO

36% positive business outlook

Crossroads Trading has an employee rating of 3.2 out of 5 stars, based on 337 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crossroads Trading employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

337 reviews
2.0
30 Nov 2022

All about the money

Recommend
CEO approval
Business outlook

Pros

Clothes were nice and so was the 40% discount

Cons

Not having a 2ic to help only a lunch cover

1.0
2 Apr 2019

You’re going to regret it

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really, it’s only the clothes. Nothing else about this place is worth it. They also require employees to write positive reviews and will even tell you what to say. Take these positive reviews lightly, they aren’t real. I would be fired for writing this if they found out who I am.

Cons

Cheap company. You WILL be underpaid. You’ll get as little as possible upon hire and you will expected to work at a ridiculous level. They sell you on work like balance but truly there is not. If you’re a manager, expect to want to quit at least once a month in a crippling emotional breakdown due to working so much. If you are a buyer or floor staff prepare for never actually having a day off that’s yours. Someone will call out because the job is soul sucking and they will call you. The two DMs in the LA region are extremely fake and unsupportive. Imagine having a boss that instead of taking the time to mentor you, points out your failings to their boss to make themselves look better. Or what’s even better, getting condescendingly spoken to constantly. Or maybe even my favorite, getting yelled at for doing things your boss forgot telling you to do. I would be on the phone many times tears streaming my face desperately looking for an email thread to prove I was only doing what I had been told by the person yelling at me. They never remember anything they say. Document everything, they don’t remember anything but will hold you accountable for whatever they feel in that exact moment regardless of what they told you before. Don’t expect an apology when you are able to prove you were right. That’s crossroads. There is loose rushed training and zero follow up. The higher up you are, the less training you will get. The expectation is you somehow know everything that is going on in your bosses mind. I’ve been yelled at for things that were told to another manager but never me and I was somehow supposed to know new policies? How? In short, a stressful environment with unrealistic expectations. Underpaid and over worked with no true senior leadership. You can give it 110% percent and it will never be enough. For 30% under industry standard for pay.

5.0
24 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Fun work environment and great training programs. Opportunities for growth. Employee discount and access to great clothes is a big plus. Senior management based in CA are really great people who are highly engaged with employees. If you want to be in retail management, Crossroads is a great place to learn the skills and get some great mentorship.

Cons

Sometimes cost-saving measures seemed a bit extreme for such a large company - shaving down the schedule to a bare bones staff during periods of low sales, for example.

Viewing 1 - 3 of 337 Reviews

Glassdoor has 342 Crossroads Trading reviews submitted anonymously by Crossroads Trading employees. Read employee reviews and ratings on Glassdoor to decide if Crossroads Trading is right for you.