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Crowd Content Media

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Crowd Content Media Reviews

3.7

74% would recommend to a friend

(30 total reviews)
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Carlos Meza

76% approve of CEO

51% positive business outlook

Crowd Content Media has an employee rating of 3.7 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crowd Content Media employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

30 reviews
1.0
27 Nov 2018
Recommend
CEO approval
Business outlook

Pros

The one good thing about CC is they pay twice a week, unlike other content mills that hold your money for two weeks or more.

Cons

There really is not a ton of work. You have to apply to every managed project and hope you get accepted. They love to deny your application without letting you know why. The editors are horrendous. I've worked in the freelance writing field for several years, dealt with a lot of different editor personalities, but the ones here are just mean and petty. They also have an editor message board where they criticize writers and add them to their blacklist. Your pay for a piece may be four cents per word, but they don't tell you that it is split between you and the editor. I had problems from the moment I signed up to the time I closed my account. There are a ton of content mills on the market. Stay away from this one unless you love multiple revision requests for a 5 cent per word piece. This company is terrible.

2.0
27 Feb 2023

Buckle up - it’s a ride

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It’s remote work and the salary is fairly competitive.

Cons

Where to begin? The company has no HR, which speaks for itself. The cons should be obvious: hiring/advancement is highly suspect as everyone is related to one another! The company struggles to find managers because it’s somehow incredibly difficult to find someone suited for the job, which is apparently why they just hire their family members. In reality, the issues are with the job itself (more on that later) and the massive logjam in feedback created by tiptoeing around everyone’s complex interpersonal relationships. Did you want to report to someone that you don’t think a particular person has the skills to do the work they’ve been tasked with and their lack of skill is doubling your workload? Good luck, because that low-skilled person is someone’s girlfriend, boyfriend, wife, husband, whatever. The lack of professional HR in a company this size means hiring practices are dismal, your ability to actively manage the people who work under you is constrained, and turnover is very high — not least because there’s no need for management to actually approach HR and make a case for firing someone. Again, all of that throws a major wrench in you being able to deliver the feedback needed to inform management at all levels. Naturally, it wont improve so get ready to take the blame! On to the issues with the job itself. If you should find yourself pulled up from the freelance writer ranks and sucked into a management position, you’ll quickly discover that there are massive issues with expectations about workload. You’ll find yourself working nights and weekends to catch up — an issue management is well aware of. But hey! Again, the problem here is YOU. If YOU were a better manager, this wouldn’t happen. Need help? Get ready for endless calls to figure out how to help you that’ll take up even MORE of your time while yielding little in actual help (spoiler: the answer is always “delegate more” even when that’s impossible to do). But just remember, the problem is ultimately YOU. It isn’t how management assigns projects (with little to no consideration for your previous experience). It isn’t the incredibly high turnover coupled with a refusal to hire new managers or bad timing that could’ve been alleviated by more attentive management. No, the problem is YOU.

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Crowd Content Media Response
2y
All feedback is appreciated and taken seriously, and while we don’t feel this review paints an accurate picture of our company, we do acknowledge some valuable points and potential room for improvement: 1. It’s true. We’re a fairly small company, and while we don’t have a traditional HR department, we do have a leadership team member who oversees HR functions, including onboarding, benefits, time off, pay issues, and personnel concerns. 2. We always look for the best candidates for each role. Sometimes that’s a new hire with no former affiliation with our company, and sometimes it’s done from within the company ranks or our talented pool of freelancers. 3. Some of our team members are related, but the majority are not. What’s important is that everyone at CC be 100% qualified to be in their role. Our team works hard day in and day out to provide our clients with the best service possible. We are always seeking great talent and if one of our employees’ friends, neighbors, partners, sons, sisters, uncles or cousins would be a valuable addition to our team, we’d be thrilled to have a conversation with them. We’d never discriminate against a strong candidate just because they’re related to a current employee (nor would we give someone preference over another candidate due to that relationship). 4. We promote a culture of open and honest feedback so that all team members can continually improve and grow. Based on your feedback, maybe we still have some work to do in that area. Since we received this rating, we’ve taken steps to ensure that everyone is comfortable providing upward feedback, and everyone is able to do so. 5. We understand that this job isn’t for everyone. It’s challenging, and it often comes with a lengthy learning curve. We are a high-performance organization striving to delight our clients, and we ask our team members to always perform at a 100%. Some roles take six months before a team member is fully trained and able to perform adequately. We’re in a deadline-driven industry, and if you find yourself up against a deadline but not ready to deliver, it can result in later nights or weekend hours. It’s never encouraged and we look for ways to avoid those situations, but it’s ultimately up to all employees to prioritize and manage their time and resources efficiently.
3.0
30 July 2016

Marketing and Sales

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Small company and if the CEO trusts you, he can be pretty flexible. Fun team

Cons

Low pay Management goes off on his own agenda

Viewing 1 - 3 of 30 Reviews

Glassdoor has 92 Crowd Content Media reviews submitted anonymously by Crowd Content Media employees. Read employee reviews and ratings on Glassdoor to decide if Crowd Content Media is right for you.