Does Croydon Council pay their employees well?

According to anonymously submitted Glassdoor reviews, Croydon Council employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Croydon Council. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Croydon Council?

47% of Croydon Council employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Croydon Council 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Croydon Council?

Social Worker (11) , Business Support Officer (6) , Project Manager (5) , Business Support Coordinator (4) , Housing Officer (4) , IT Consultant (4) , Project Support Officer (4) , Customer Service (3) , Customer Service Advisor (3) , Head of Service (3) , Manager (3) , Officer (3) , Accountant (2) , Administrative Assistant (2) , Administrator (2)

What are the pros of working at Croydon Council according to real employee reviews?

"great team and there is allot of support provided!" ((in 16 reviews)); "Nice people will share advice and joy." ((in 14 reviews)); "Nice colleagues" ((in 11 reviews)); "Some good managers" ((in 7 reviews)); "Pay and training was good" ((in 6 reviews))

What are the cons of working at Croydon Council according to real employee reviews?

"Phrenetic and ineffective workstyle with poor management" ((in 16 reviews)); "No career progression" ((in 6 reviews)); "Negative culture, staff have no concern for the customer at all." ((in 5 reviews)); "finances are a mess and leadership is appalling" ((in 5 reviews)); "Progression is difficult due to a number of reasons." ((in 4 reviews))

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Croydon Council

Croydon Council Reviews

3.1

47% would recommend to a friend

(189 total reviews)

Yvette Hopley

40% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Work/Life balance

3.2

Culture and values

3.1

Compensation and benefits

3.0

Senior management

2.5

Career opportunities

Croydon Council has an employee rating of 3.1 out of 5 stars, based on 189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Croydon Council employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

189 reviews

3.0

12 June 2026

Great team with decent work-life balance, but culture can be tough

Democratic services officer

Recommend

CEO approval

Business outlook

Pros

- Great team - Decent life work balance

Cons

- Wider Council culture can be challenging

3.0

31 May 2026

Valuable experience, but limited progression opportunities

Senior project officer

Recommend

CEO approval

Business outlook

Pros

- I worked within a planning, regeneration and placemaking function and gained valuable exposure to local government planning and development projects. - Opportunity to work on a broad range of strategic planning, regeneration and placemaking initiatives. - Flexible working arrangements, including the opportunity to work a compressed four-day week.

Cons

- Limited progression opportunities. - Inconsistent management quality. - Performance and contribution were not always clearly recognised or rewarded. - Workplace culture can be politically complex, with inconsistent accountability and management oversight.

3.0

26 May 2026

Decent salary at the time

Project support officer

Recommend

CEO approval

Business outlook

Pros

Good salary for the time that and the role. Salary went up each year.

Cons

Salary was difficult to continue to live off.

Viewing 1 - 3 of 189 Reviews

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