Does Crystal Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Crystal Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Crystal Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Crystal Group?

65% of Crystal Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crystal Group 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Crystal Group?

Sales (7) , Administrative Assistant (4) , Operations (3) , Team Leader (3) , Administrative (2) , Customer Service (2) , STAT Team Member (2) , Sales Agent (2) , Sales Floor Team Leader (2)

What are the pros of working at Crystal Group according to real employee reviews?

"Great people to work with." ((in 16 reviews)); "There is not one person in the senior management team that will make you feel uneasy or that you cant talk to everyone is friendly, the CEO every month gives you a company update on how the business is progressing and what targets we aim to hit, there is also A LOT of recognition which if you get an award always sets you up to have a great day, Crystal never forgets your birthday whether its a buffet or a few gifts from the team you will always get a cake from our HR department (its the little things) Crystal is just a generally nice place to work there is lots more i could write however i would be here forever!" ((in 5 reviews)); "Fair management team." ((in 5 reviews)); "Work life balance was the best of all" ((in 4 reviews)); "If anyone is considering a great career with great prospects within a business where you are rewarded and has a friendly atmosphere then i would strongly reconmend that you apply at Crystal Legal Services" ((in 3 reviews))

What are the cons of working at Crystal Group according to real employee reviews?

"Bad management fill your head with how well the business is doing and then make loads of people redundant." ((in 7 reviews)); "The business is trying to get better at developing managers and aspiring managers but this is the biggest development area in my eyes as different things start and never seems to finish." ((in 5 reviews)); "No sick pay at all" ((in 3 reviews)); "Salary is average, but it would be better with instalments as an incentive to keep working hard." ((in 3 reviews))

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Crystal Group

Crystal Group Reviews

3.7

65% would recommend to a friend

(103 total reviews)

Tony Shields

78% approve of CEO

54% positive business outlook

Ratings by category

3.6

Culture and values

3.6

Diversity and inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Senior management

3.3

Career opportunities

Crystal Group has an employee rating of 3.7 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Crystal Group employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

103 reviews

5.0

2 June 2022

Good enviroment

Sale assistant

Recommend

CEO approval

Business outlook

Pros

My boss is very supportive

Cons

It's ok to work here

1.0

3 Aug 2017

Sales Agent

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Free tea and Coffee. Some great people working there.

Cons

Management are extremely condescending, hypocritical, obnoxious, sly, manipulative. I won't carry on. 1. Selling an idea that is unlikely to line your own pockets doesn't work. 2. Changing the commission structure half way through the month doesn't work. 3. Monthly company updates would be great if they had any relevance in relation to the future of the company. 4. Justifying every action and never taking responsibility is both arrogant and infuriating. 5. I've worked in a number of sales environments over the years. Crystal claw back agents comission, focus on sales volume and not the client, process claims incorrectly, tick certain boxes for compliance purposes but disregard the customer. This list could on and on..... Even the company name is recieving. Most people that you speak to believe that calling from a solicitors. Just shocking.

Crystal Group Response

Hi and thanks for sharing your feedback. I'm sad to hear about how you felt about your time with us. There are some things we can take away from your feedback so we ensure we engage more deeply with our colleagues to understand their frustrations. Our goal is to help as many consumers as we can to recover their mis-sold finance whilst ensuring really excellent customer experiences. I would like to wish you the best of luck for your future. Thanks. Tony CEO

1.0

19 July 2017

A response to your reply

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Please read my previous review

Cons

All explained on my previous review

Crystal Group Response

Thank you for sharing your thoughts again. I am genuinely sorry that you feel this way. I wish you good luck in your next role. Tony. CEO

Viewing 1 - 3 of 103 Reviews

Jobs at Crystal Group

New Business Development Manager

INR 15K - INR 30K /mo

(Employer provided)

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Executive Assistant to Managing Director

India

INR 20K - INR 45K /mo

(Employer provided)

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Lead Generation Manager

Calcutta

INR 800K - INR 800K /yr

(Employer provided)

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Inside Sales Executive