Crystal Stairs Reviews

2.1

14% would recommend to a friend

(99 total reviews)

Jackie B. Majors

10% approve of CEO

14% positive business outlook

Crystal Stairs has an employee rating of 2.1 out of 5 stars, based on 99 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crystal Stairs employee rating is 39% below average for employers within the Non-profit and NGO industry (3.5 stars).

Reviews by job title

99 reviews
1.0
13 June 2026
Recommend
CEO approval
Business outlook

Pros

None. They don’t fire anyone because it’s hard for them to keep people

Cons

his is, without question, one of the most unprofessional workplaces I have ever experienced. The biggest issue is not the workload—it’s the culture that leadership has allowed to thrive. Gossip, favoritism, cliques, and negativity seem to be embedded in the organization from top to bottom. Management constantly talks about professionalism, respect, teamwork, and positivity, yet many employees experience the exact opposite. Program managers, coordinators, and supervisors often appear more interested in workplace drama than creating a healthy and productive environment. The same people who preach professionalism are often the ones contributing to the toxic atmosphere. Morale is terrible. Employees are left feeling unsupported, undervalued, and frustrated. There is a clear disconnect between what leadership says and what leadership does. Many staff members spend more time navigating office politics than focusing on their actual jobs. Human Resources has been one of the biggest disappointments. Employees are encouraged to speak up, but when concerns are raised, meaningful action often seems nonexistent. The result is a workplace where bullying, favoritism, disrespect, and unprofessional behavior are allowed to continue unchecked. What is most disturbing is the lack of protection for employees who are simply trying to do their jobs. People who remain professional and stay out of workplace drama often feel ignored, while toxic behavior is tolerated. Accountability appears to depend on who someone is friends with rather than on consistent standards. Leadership should be embarrassed by the culture that has developed under their watch. The President, Vice President, and senior management cannot continue to promote values they fail to enforce. An organization’s culture starts at the top, and the current environment reflects a serious failure of leadership. Until there is real accountability, genuine professionalism, and a commitment to protecting employees from bullying and workplace hostility, this organization will continue to struggle with morale, trust, and employee retention. Employees deserve better than a workplace where gossip carries more weight than integrity and where favoritism appears to matter more than performance.

2.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The outdoor spaces are the highlight of working here. Having beautiful gardens and multiple areas to take a quick walk or eat lunch is a fantastic perk. It’s refreshing to have so many options to step away from your desk and enjoy a moment of calm during a busy day.

Cons

Inconsistent Leadership: Supervisors and management often behaved in a contradictory manner, which created a high-stress, low-trust environment. Lack of Oversight: There was a recurring lack of attention to detail from the highest levels of leadership, which negatively affected projects and team morale. No Employee Protection: The HR department was not a safe or effective resource for employees. It failed to provide protection or mediation when it was needed most.

1.0
7 Nov 2025

It’s a prison

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

my coworkers are all great, mostly. The benefits are good but that shouldn’t be an excuse for why you barely pay your employees.

Cons

everything else. The pay is atrocious; there’s no opportunity for growth unless you’re besties with someone in hr; you have to deal with rude people everyday; the company cares more about their parents and providers than their employees; they continually add on more and more work until you’re drowning and literally can’t complete it all but they still expect you to. They’re the worst kind of business that thinks they care about people but really couldn’t care less. They have mandatory corporate “fun” once a year at an all staff event where they drill into your head how much they appreciate you but don’t put their money where their mouth is. Instead of spending so much money on a party no one wants to go to, we’d feel much more appreciated if they just gave us more money. The turnover rate is through the roof because it’s impossible to get anyone to stay. I’ve seen people quit their first day more often than you’d think. The people that work in hr think they’re better than and above everyone. They talk down to managers and supervisors like they’re children that don’t understand simple tasks. I could go on and on but I think I’ve made my point. I’m planning my prison break and I’d suggest everyone else that works here do the same. 10 out of 10 would not recommend. Go work anywhere else, if you come here you will regret it. You’ve been warned.

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Glassdoor has 108 Crystal Stairs reviews submitted anonymously by Crystal Stairs employees. Read employee reviews and ratings on Glassdoor to decide if Crystal Stairs is right for you.