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Currency Solutions

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Currency Solutions Reviews

3.4

52% would recommend to a friend

(56 total reviews)

Harry Enver

67% approve of CEO

50% positive business outlook

Currency Solutions has an employee rating of 3.4 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Currency Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

56 reviews
1.0
1 July 2017

Awful company do not waste your time

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The feeling after I quit Literally 0 pros to this job, not even a desirable location in London or a nice office.

Cons

A lot of lying If you are applying for the junior 'broker' role you are essentially cold calling for 6 to 12 months, with no help or training. You're given a trial where you cold call for two days, but I was told that was 10% of the job and the role is varied, this materialised to be another lie from the company. My first day entailed me, and the following every other day, googling businesses which you think could trade foreign exchange and call them up under a different business name to hassle for the contact details of the finance manager. At this point the 'lead' is then stored for you to call in the late future. You are given a buddy which I thought was a nice idea, but they're not a buddy at all they are there to micro manage you. They do not speak to you in a friendly manner, they raise their tone and tell you that you're not good enough. You are also forced to stand up and speak on the phone for some bizarre reason. Training isn't provided within your working hours, so you will do 7 hours off cold calling businesses who unfortunately have already been spoken to 10 times that day, the FX market is very saturated. So unpaid training, expected to create lists at home for businesses to call even though they have software to do so for you which was weird to see they don't empower you to do your best. You have to meet certain call times which are difficult when you are researching and cold calling people with phone calls lasting averagely 1 minute as they're not interested, meaning by their standard you are meant to speak to 400 people, if you do not then you will not receive a lunch break... No one is really that friendly, and you will not really be trading. They have someone to do the options trading. You are told that their competitors inflate the real earning potential so you can trust them you will make 30k in the first year. You will not, you will make 18k (if that, in your first year) I was told I would make £200 commission in my first month, however I wasn't actually allowed to create any business, just research clients and give off any big clients to those above as I was told it was a right of passage. You probably will not 'graduate' from their training as the juniors that were on my team had been there over a year, it's not a time scale, it's how much money you make for them.

avatar
Currency Solutions Response
8y
Thank you for your feedback it all helps to build a better company for everyone involved so despite it being rather negative, I prefer someone providing a review whether its good or bad. We do explain to all candidates interested in joining that this is one of the most competitive industries out there and it takes a lot of hard graft to be successful. As for training, this is not unpaid. Phones are down at 5pm and you get at least 1 hours training per day on the area you are struggling with, the office is shut at 6pm so there is no possibility of you being trained outside of office hours. I have to say, I believe you have judged both us and the industry before really giving it a go. There is only 1 candidate who left us in the last 6 months so I know you were only here for 1 and a half weeks and did not stay around long enough to actually progress through the training or even for your training to actually start. I can't stress more before anyone starts just how difficult the industry and the work can be. All brokers trade their own customers, however as you have highlighted they are not legally able to sell or advise on options unless you have CF30, so it was never a possibility for you to trade on options, you would have course understood this if you stuck it out and attended the training. In terms of commissions - obviously this is based on actually on boarding customers, obviously you are not going to make commission if you do just 1/3 of the work everyone else is doing. Unfortunately it sounds like you have had a terrible opinion of us and the markets because you never applied yourself or committed to the hard work we discussed at your interview. In terms of the ld reception from your team leader and the team, it is very difficult to open up and build a relationship with someone who did not want to be here from day 1, so I would imagine if you want a warmer reception in your next company, then it might be best to make more of an effort with your new coworkers, and stick around for longer than a couple of weeks and not give up before you even came up to the first hurdle. I hope if you take anything away from this its that your views will be very different to almost everyone else who works here because you didn't try from day 1. A company can only be as good as you make it, if you put no effort in people around you why would you expect them to make the effort with you? I hope whatever it is you want to achieve in your career, you get every success out of it, and if you want a more in depth conversation on the things you will need to change moving forward, please dont hesitate to give us a call.
1.0
22 Oct 2018
Recommend
CEO approval
Business outlook

Pros

-Office has a pool table and the end of month drinks are a laugh -Location is also pretty good -The sales training is somewhat helpful (but it is in the evenings so you have to stay really late to benefit). They also only train to sell on price -Brilliant if you want to do 4 hours on the phone and make 200 calls a day (which is more than anywhere I have heard of in the industry)

Cons

-The salary is very poor compared to the rest of the industry -The hours are longer than a lot of other places in the industry, as you are expected to work 8-6pm minimum and then generate leads on weekends -The bonus payouts are very poor. They move the targets around so that they can pay out less money. -The seniors are rude and unwelcoming as they probably see about 50 employees come and go every few months -There is asymmetry of information between the internal recruiters and management... what the recruiters tell you about salary/bonuses/working hours etc. is not even true -Targets are ridiculous and nobody meets them (I saw 1 person reach their monthly target in 8 months) -They offer 'institutional prices' which are 'better than Inter-Bank' in order to draw a client in then widen them out over time -It is like being in the army as the breaks are regimented at specific times and if you are not back on the phone 1 minute into your work time someone will comment -They blast bloomberg news very loud so you can hardly hear yourself think -You have to wear a tie and suit even when it is 30 degrees -New juniors were coming in every month and some would literally leave after 1 day of work. -2 toilets between 40 people -2 microwaves between 40 people -Kitchen is filthy -A whole sales team and its manager got made redundant at the end of a day due to performance... but there is no guidance on how to achieve your targets better - just comments asking why you are so far off

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Currency Solutions Response
3y
Thank you for your review and sorry to hear of your negative experience. We take these reviews seriously here at Currency Solutions so please do contact me on my direct dial so that we can discuss these points further. We are continually looking to improve in all ways we can. 0207 758 0481
2.0
26 Nov 2014
Recommend
CEO approval
Business outlook

Pros

Very very good training, lasts about 3 weeks, and they really get you up to scratch, as long as you are willing to learn, you will be taught. The training I received at CS has helped me so much in jobs and life situations since. The guys I started with were pretty cool Some of the seniors are alright to speak to For this industry, 8:30 until 5 is short hours.

Cons

If you are a junior, you won't make any money, the seniors are so bad, they won't close anything for you, they have no idea what they are doing. The corporate boss Roshel is completely deluded, he thinks his company is exceptional and no one can compete, I have been at other companies since, and CS are a laughing stock. Tier 2 brokerage at a long shot, can't offer 0% on forwards, charge for wire fees, only have one provider for currency, and not too clued up on what the market is doing/going to do. Although the training is good, it lacks on product knowledge, they don't tell you how it all works for the first few weeks, and you don't ever find out things like forward points, market orders, window forwards etc. When they do finally tell you how they do it (and they also tell clients this) they tell you its a p2P system that they have perfected.... In truth they buy everything from RBS. Highest employee turnover I've ever seen. Most young apprentices, who get 2 weeks pay taken if they are late. Although the contract is so badly written you will get it back eventually. Every time they hire apprentices, they get 25, and keep about 4. In all honesty there is only one guy who earns good money (Relative to FX brokering) and that's because he has one huge account that trades every month, even he says he was lucky. Other things are small things that really annoyed me and are just plain stupid. You can't talk to other people who have left or been fired otherwise you will be fired. And also you can't go out for drinks with colleagues. Unless if its a company party which are decent to be fair. Overall, if you grit your teeth and put up with the awful management from Roshel, and you are decent at your job, you may make some money, but never pass leads to seniors, just do it yourself, you are probably better than them anyway. But to be honest if you are good enough at your job, go someplace else, tier 1 brokerages are harder to get into, but I definitely much prefer the way everything is done where I work now tha at CS.

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Currency Solutions Response
11y
Thank you for taking the time to write the post. Your feedback is appreciated and has been taken on board. We are really glad to hear that you enjoyed the training process and that it even helped you land a job elsewhere. Due to the competitive nature of our industry, our clients expect the highest levels of standards and professionalism. We are constantly committed to delivering on these and this is reflected in our hiring and training process. As mentioned in the interview stages to become a fully qualified broker at Currency Solutions every employee has to go through a yearlong training program. During this time industry experts in the respective fields will teach candidates everything there is to know ranging from the FX markets, sales, back office, compliance, options and most importantly how to service clients to the highest standards. Even though the academy is very difficult, the hours long, highly competitive and very hard to get into unfortunately not everyone will be successful at the end of it and very few get picked for the senior role. It is a great way to get into the industry and to understand how it all works fully but is not for the faint hearted. If you are the lucky few who make it to the senior role then you career ahead of you is long and prosperous. Thank you for your post once again and I wish you the very best in the future.
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Glassdoor has 61 Currency Solutions reviews submitted anonymously by Currency Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Currency Solutions is right for you.