Does Customer Alliance pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Alliance employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Customer Alliance. This rating has been stable over the past 12 months.

How satisfied are employees working at Customer Alliance?

74% of Customer Alliance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Alliance 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Customer Alliance?

Customer Success Manager (4) , Sales Manager (4) , Software Developer (4) , QA Engineer (2) , Software Engineer (2)

What are the pros of working at Customer Alliance according to real employee reviews?

"Management is always looking for ways to improve and are happy to hear everyone's ideas and also give them time to develop / test it out." ((in 11 reviews)); "the team is great!" ((in 9 reviews)); "Good team spirit" ((in 5 reviews)); "Great culture and work" ((in 4 reviews)); "> Good working atmosphere" ((in 4 reviews))

What are the cons of working at Customer Alliance according to real employee reviews?

"Low salaries" ((in 9 reviews))

Customer Alliance Reviews

3.9

74% would recommend to a friend

(61 total reviews)

Moritz Klussmann

91% approve of CEO

71% positive business outlook

Customer Alliance has an employee rating of 3.9 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Customer Alliance employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

61 reviews

5.0

7 Mar 2026

Great team and nice atmosphere

Customer success manager

Recommend

CEO approval

Business outlook

Pros

Great, collaborative team and managers + divers and inclusive culture. Good feedback culture and very flexible in terms of working hours.

Cons

Challenging and heavy workload. Not everyone was getting replaced. So teams got smaller.

3.0

8 Aug 2025

A standard company with both pros and con

Sales

Recommend

CEO approval

Business outlook

Pros

Interesting project, work in an international team and the possibility of working remotely and from abroad

Cons

in the sales team, each agent is offered a different basis, and there is no possibility of development or transfer from the sales department to other departments

3.0

22 May 2025

Great salary, modern office, friendly work environment, flexible hours, excellent work-life balance.

Regional sales manager

Recommend

CEO approval

Business outlook

Pros

Great salary, modern office, friendly work environment, flexible hours, excellent work-life balance.

Cons

Occasional communication gaps between departments, rapid changes can create uncertainty, limited career growth in some roles

Viewing 1 - 3 of 61 Reviews

Jobs at Customer Alliance

Junior Sales Manager in Hospitality SaaS (f/m/d)

Berlin

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Sales Manager in Hospitality SaaS (f/m/d)

Berlin

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(Senior) Product Manager (f/m/d)

Berlin

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Head of Engineering (f/m/d)

Berlin

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