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Customer Impact

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Customer Impact Reviews

3.9

79% would recommend to a friend

(6 total reviews)

74% positive business outlook

Reviews by job title

6 reviews
5.0
9 Mar 2024

Merchandiser

Recommend
CEO approval
Business outlook

Pros

Always Great support and assistance

Cons

Nothing so far from this company

4.0
5 Sept 2023

Welcoming Environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From the day of my interview to my final day at this company, I never felt judged or disrespected. The working environment felt very easy and comfortable, which made going into the office that more enjoyable.

Cons

As a part timer, I lost a lot of hours towards the end of my employment due to slow business.

1.0
26 June 2023
Recommend
CEO approval
Business outlook

Pros

Hours aren't demanding for lower level associates.

Cons

Can't maintain teams because associates are always coming and going within a year or less. Bonus program is not inclusive to all staff. Communication is scarce and meetings are a joke most of the time as no one comes prepared at the higher up levels. Culture can become toxic quickly as management tends to gang up on people they don't like. They fire a lot of people. Overall direction seems aimless and new initiatives quickly fail or are set aside for even newer ones constantly. Management constantly assumes the worst out of everyone's work ethic. Training is all over the place. Sometimes it seems like management doesn't think through their bids or contracts before signing and sets the Ops team up for failure right from the get go.

Viewing 1 - 3 of 6 Reviews

Glassdoor has 10 Customer Impact reviews submitted anonymously by Customer Impact employees. Read employee reviews and ratings on Glassdoor to decide if Customer Impact is right for you.