Customers Bank Reviews

Pride themselves on spending more time at the office than at your home. Progressively becoming more strict with working accommodations. Management is not there to help anyone, but rather enforce ridiculous policies and procedures. Depressing and miserable place to work. They also (self admittedly) pay below industry standard, and their benefits are not competitive.

This company struggles with a toxic culture, lack of transparency, and high burnout. Leadership ignores workload concerns, despite rising turnover, and communication is consistently poor. Pay and bonuses are inconsistent and fully at leadership’s discretion with no guarantee of receiving, despite strong performance, inflation, or market shifts. Performance bonuses are vague and mostly issued in stock, with vesting and forfeiture information buried in the company intranet and only available after hiring. Employees must also open a company bank account for direct deposit—undisclosed until after joining. The in-office policy is unfair and enforced despite no real office culture—focused more on appearances than productivity—while remote flexibility is reserved for a select few. Chronic understaffing and limited resources lead to long hours and ongoing pressure. If you’re looking for a supportive and transparent employer, this is not the place.