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Cutting Edge Countertops

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Cutting Edge Countertops Reviews

3.2

61% would recommend to a friend

(38 total reviews)

Brad Burns

69% approve of CEO

46% positive business outlook

Cutting Edge Countertops has an employee rating of 3.2 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cutting Edge Countertops employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

38 reviews
1.0
19 Mar 2014
Recommend
CEO approval
Business outlook

Pros

The quality of the products and workmanship is generally good. The company was growing until about 2 years ago. Older profitable business is being replaced by low margin business from big box stores after a major national product line pulled its products away from this company

Cons

The owners of the company don't care about their employees and it shows in high turnover. Often management says one thing then goes in another direction completely leaving employees feeling frustrated and burned out. In the busy times you are guaranteed to be working overtime, sometimes out of town for late hours. Sales and production clash over jobs, and installation is caught in the middle or customers are made to suffer. All parts of the organization are not treated fairly and only some are ever held accountable. Reviews if given at all are not done on a timely basis, or the reviews are "low balled". The owners are often verbally abusive toward employees.

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Cutting Edge Countertops Response
11y
It is our policy as owners to allow productive open communication within the organization, therefore, we feel there are some things that need to be addressed in regards to this Anonymous person’s review. I would be shocked if this review was posted by either an active or former employee at Cutting Edge Countertops. As a prospective employee, I would urge you to speak directly with the company and its current employees when seeking references, especially the number of people that have left our company, and returned to employment with us. Online reviews can be, and are often, skewed towards ones personal interests. We indeed have continually grown since our inception in 2006, although at different levels and with different measuring sticks. As our market changes, we must change as well to remain an industry leader. I’m proud to say that our business has never been healthier than it is right now! Our sales and profit levels are climbing well beyond anticipated forecasts and the future is looking very bright. We value our employees efforts, along with the work and craftsmanship they provide in the success of the company every day. Meetings and reviews are an integral part of bridging the communication gap that may sometimes exist between employees and managers. We aim to have monthly meetings with each and every employee on a one-on-one basis when feasible. This provides a direct line of communication for employees to impact their own job satisfaction. Annual reviews provide a recap of the last 12 months performance, as well as achievements towards goals set forth between management and the employee. Regular company meetings with the owners in “State of the Company” meetings directly share valuable information with everyone attending. Q&A sessions allow for employees to ask any business related question directly to ownership. We have taken major steps in bettering communication overall and this will continue to be a focus moving forward. Our business is controlled by our customers, like many businesses are. Our mindset throughout all departments of the company is to do whatever it takes to make the customer happy. Certainly, this leads to disagreements between departments. We try and learn each time this happens and get better. The customer rarely ever suffers as we have a 99.9% on time delivery rate. I may be biased, but I have the closest windshield view of anyone to measure the outlook of our company. It looks good, really good. If you are reading this review because you are interested in being an addition to our team of 70+ employees, contact us and we can explain why we believe that Cutting Edge Countertops, Inc. may be the best move of your career. Brian Burns, Founding Partner
1.0
26 Apr 2015

Managment review.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are respectful and consinderate

Cons

Management does not create a good work environment for their employees. Departments are all ways having communication breakdowns and the plant management is to young to run a plant. You cant just take someone that used to run a machine and fab product and place them in a management chair. You have to learn to talk to people before you can manage people. Also Paying your employees with a better wage would help your moral.

1.0
4 Apr 2018

Worker

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I enjoyed almost all of my co-workers! We all got along very well. I felt welcomed every day by my peers.

Cons

Probably one of the most frustrating jobs I have ever had. The communication breakdown from the owners to managers to employees and then between each department and finally to clients was awful! Actually just super frustrating. I was disappointed in the management.

Viewing 1 - 3 of 38 Reviews

Glassdoor has 39 Cutting Edge Countertops reviews submitted anonymously by Cutting Edge Countertops employees. Read employee reviews and ratings on Glassdoor to decide if Cutting Edge Countertops is right for you.