CxRA Reviews

3.2

53% would recommend to a friend

(15 total reviews)
avatar

Dean Martinus

31% approve of CEO

63% positive business outlook

CxRA has an employee rating of 3.2 out of 5 stars, based on 15 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CxRA employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

15 reviews
3.0
19 Jan 2022
Recommend
CEO approval
Business outlook

Pros

CxRA, and Restaurant Associates by extension, compromises the largest and busiest foodservice/catering company in the world. Contract/temporary work is abundant as long as you don't care where or when you work.

Cons

Back in the day, Restaurant Associates used to be one of the better paying catering companies in New York. Now, in the year 2022 during a pandemic where service labor is at a premium, CxRA has refused to increase the hourly salary for waitstaff and event captains. While other catering/staffing companies are paying 50-100% more for reliable, motivated staff, CxRA "remedies" this by staffing unreliable, temporary waitstaff for "premium" events and shrugging off feedback when the service quality is not up to pre-pandemic par (the temps quit after 0-2 events, without any repercussions.) Unfortunately, as a Compass company, many other sister/cousin foodservice companies such as Flik, Levy, Chartwells, CulinArt, Canteen, Bon Apetit, etc., are trapped with CxRA staffing as their exclusive option, leading to a noticeable downward cascade in service quality as most of the dedicated staff have been alienated by the lack of well-deserved pay hikes.

1.0
7 July 2023

Waiter

Recommend
CEO approval
Business outlook

Pros

Fine as a starter company or to fill in your schedule

Cons

Management has a militaristic attitude toward staff. Many of the captains often demean and dehumanize the staff. Everything is micromanaged. It feels like an angry cult. Not a safe workplace for genderfluid or genderqueer individuals.

2.0
26 Oct 2021
Recommend
CEO approval
Business outlook

Pros

23/hour. decent pay in exchange for basically slave labor

Cons

slave labor, disorganized, terrible communication one person will give you orders on a shift and then another person will literally yell at you for doing what you were told. One person runs payroll... ONE guy. I didn't get paid for a whole month after working for them the first time after I kept being told contradicting info.

Viewing 1 - 3 of 15 Reviews

Glassdoor has 22 CxRA reviews submitted anonymously by CxRA employees. Read employee reviews and ratings on Glassdoor to decide if CxRA is right for you.