In January 2018, they introduced a very dysfunctional organisational structure, which internally they call a beta structure. Externally, this is referred to as a Holacracy, which is effectively where no one has any direct boss - I kid you not - and each team member whether during their probation or after has their performance review done by the entire team. Sounds nice in theory, right?
In reality, what happens is because most people in DCMN are quite junior – i.e. less than 4 years’ experience – that as soon as people pass their probation period and get to offer feedback to other team members, it is very much a cat fight. For some reason, when it comes to giving feedback, the more junior members tend to only offer criticism. I still cannot understand why this is. Being mean, in DCMN, is seen as your greatest strength. It is a culture of mean wimps.
There is a huge disconnect between what being Senior means when you’re hired and what actual seniority means when you start working there. They hire people with several years people management experience into senior roles, but then because there is no management level for each team, these people are not able to practice their people management experience.
The unlimited holidays only really work for those in the senior management roles as they aren’t really an intrinsic part of the business. If you work in the operational or strategic roles, which is pretty much most roles in the company besides the official ‘leadership’ team, it is a huge struggle to take holidays. I saw some people on my team not take holidays for over 5 months. I even saw 1 of my colleagues develop such bad work-related stress that they had to be signed off sick for quite some time.
The open office in Berlin is unbearably loud, to the extent that a lot of people just work from home in order to be able to concentrate. What a waste of a great office space.
Casual chauvinism is quite common among some of the guys in selected teams. I was quite surprised to see how openly this was accepted by a lot of the guys in certain offices, and then subsequently resented by the women in these offices. There were a few guys let go due to some of this behaviour, but this seems to be a case that as long as the harassment isn’t too bad, they can stay. Pathetic for a company that prides itself on being modern.
I think the worst thing about working there – as someone who has worked in digital for quite a while – was the total lack of any career progression. I remember asking my mentor, where can I go in DCMN career-wise, and they just laughed and said something like DCMN is a lifestyle, not a place to build your career.