Culture of management acting as if they are superior to their employees. Departments work in silos. Everyone is overworked and overwhelmed. Company relies on tribal knowledge and a fix as fail mentality. KPIs are intentionally altered to prevent negative impact to bonuses. Systemic mentality that customers are lying about problems until the customer proves an issue is Deutz's fault.
Poor communication between Pendergrass and Norcross. Poor record keeping and training, especially at DCX. Little focus on improving the production processes. Long lead times to provide replacement parts or engines. Any improvements made are quickly abandoned.
Regular shipping errors. Little urgency to correct errors. 'The workers are temps' and 'should've caught it in dyno' are standard excuses.
Inefficent parts sales process, which upsets the customers. Long lead times for basic parts from Germany.
Poor working relationship between DCA and DAG. It usually takes 2 weeks+ to recieve responses - the customers don't care/know Germany is really in charge.
Poorly organized projects. Projects and new products are rolled out without staff training, planning or notification.
Too much compliance/HR and safety training, but no SAP or process training.
Favoritism is obvious. Employees with over 5 years experience are visibly disgruntled and will openly state there is limited opportunity for career growth. Inexperienced management - HR and upper management seem to prioritize DEI quotas and low wages over putting competent leaders in place. Some employees can't even understand their bosses and have to use Ai to read their emails/reports.
High turn-over and poor communication company wide regarding HR and financial policy changes. Management always forgot to tell me important things.
Regularly expected to train and take on work of other departments.
