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DSG Financial Services

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DSG Financial Services Reviews

4.4

88% would recommend to a friend

(78 total reviews)

86% positive business outlook

DSG Financial Services has an employee rating of 4.4 out of 5 stars, based on 78 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The DSG Financial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

78 reviews
3.0
1 Feb 2020

Fatastic for some, average for most

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Helpful Middle Management - very successful company and positive future outlook for the business - young , friendly internal staff - recent introduction in staff wellbeing program - recent company holiday

Cons

- big divide between senior management and lower level employees - seem unaccessable and cold. They come to the office in £100k cars and have parking spaces because they need to plug them in - rest is a free for all. No one is allowed to park in visitor spaces but the senior people do. very much a do as I say not as I do style. - no sick pay which means people are forced to come In when they are Ill which makes everyone else Ill - company seems to be reactive rather than proactive when it comes to its staff and their happiness and there is not always a reaction. - employ alot of very young people and apprentices to save money which impacts it's service and makes it harder for everyone - very much focused on profit and new projects rather than creating a nice working environment and atmosphere - for example the office was re-modelled to put in more meeting rooms and staff made to work in cramped environment with no windows. - very much a secret salary culture, taboo to talk about money earned which creates distrust. - little opportunity for career progression for most however as the company grows this may improve

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DSG Financial Services Response
6y
Thanks for this review. Lots to consider for us here. - We are trying hard to bring the company together. We certainly don't want a divide. We do provide a lot of car parking and have recently expanded that further. It is hard to accommodate everyone though on some days. All electric cars are welcome in the charge bays, not just senior management. I've been working at this for 30 years and I'm in the motor industry so I don't think having an expensive car is worth referencing though. - Sick pay was fully addressed at the start of the Covid-19 crisis and now allows people with sickness to be off with no penalites. - Yes we employ young people, and we are proud of it. As an employer it is our responsibility to ensure that young people and apprentices get a chance to build a career and quite a few have done that here and moved up the ranks over the years. Nothing to do with saving money, it is about our desire to get new people into work and into our industry. - We love new projects and trying to make profit, I'm not going to deny it. - The point about the office was right. The design was all wrong and the remodel didn't work. We have since reversed it and emptied the space. We have also leased another building next door to create a whole new environment for some of the team with tons of space and light. - I personally believe that salary information is private, but I'm a traditionalist in this regard. We feel that we regularly review pay and hope that we keep individuals satisfied in this regard where we can. - It is fair to say that the management structure lacks a hierarchy that allows obvious career progression. However, wherever possible we seek to promote from within and bump people up as much as possible allowing us to then employ more young people to get them started. - It is true to say that after 10 years service we give our employees a nice watch as a gift amd after 20 years a family holiday anywhere in the world they want to go. It isn't shares and it isn't going to be, but we think the gesture is well received by recipeients, of which there have been a lot in our 30+ years trading. In summary the review made some good points. We are keen to try and make our staff happy, but it is very hard to please everyone all of the time and sometimes we will get it wrong. We will continue to try though, and reviews do help to notice the things and perceptions that we miss. RH - CEO
5.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Supporting disabilities, understanding of family life, great environment and great people

Cons

Can be stressful, to be expected with demand for finance in this economy

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DSG Financial Services Response
2y
Thank you for your comments. Great to know the wellbeing work is appreciated. Appreciate it can be intense at times, but you are right. We need to remain competitive for our customers in these difficult economic times and that can definitely take its toll. RH - CEO
5.0
30 June 2020
Recommend
CEO approval
Business outlook

Pros

By far and away the best company I have worked for. Very conscious of it's employee's and always looking to move in the right direction without delay. There are too many pros to mention so here's what I love the most... - Very strong teamwork ethic throughout the whole company where support is readily available from colleagues, line managers and SLT. - CEO is always present and has an open door policy on feedback and suggestions. - Great office space, light, spacious, air conditioning, big desks, comfy chairs. - Massive list of benefits including Health and Wealth support, free MEN concert tickets, strong holiday package with online rota and holiday planner. - Very strong pay package with ability to earn serious commission.

Cons

None, and furthermore, I'm certain that if I did have an issue with anything I truly believe my voice would be heard.

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DSG Financial Services Response
6y
Thanks for your very positive review. It is great to be encouraged by the comments you have made. I'm glad we are able to give you the productive environment that you need and that we are meeting your requirements. I do want to believe that your voice would be heard if you felt like raising anything negative. It is definitely encouraged to discuss it early and not let it fester away and developing into negatively, so we will try to be all ears. Thanks for your work in our Connected team. I am very pleased to see how happy the team seems to be. RH - CEO
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Glassdoor has 79 DSG Financial Services reviews submitted anonymously by DSG Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if DSG Financial Services is right for you.