Does DSS Research pay their employees well?

According to anonymously submitted Glassdoor reviews, DSS Research employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at DSS Research. This rating has been stable over the past 12 months.

How satisfied are employees working at DSS Research?

52% of DSS Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DSS Research 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at DSS Research?

Call Center Representative (5) , Telephone Interviewer (5) , Customer Service Representative (4) , Interviewer (4) , Phone Interviewer (3) , Interview Specialist (2) , Interviewer II (2) , Project Manager (2)

What are the pros of working at DSS Research according to real employee reviews?

"The pay is decent but only because the work itself is difficult and too hard." ((in 10 reviews)); "People are nice" ((in 8 reviews)); "Flexible schedules, good benefits, rewarded for hard work and dedication, recognized for quality work, merit based raises, strong leadership from top experts in their fields." ((in 6 reviews)); "Easy money sometime offer overtime" ((in 4 reviews)); "Casual work environment." ((in 3 reviews))

What are the cons of working at DSS Research according to real employee reviews?

"Poor management." ((in 9 reviews))

What are employees saying about DSS Research redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DSS Research redundancy and their outlook for job security at DSS Research in 2026.

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DSS Research

DSS Research Reviews

3.1

52% would recommend to a friend

(93 total reviews)

Roger Gates

78% approve of CEO

54% positive business outlook

Ratings by category

3.3

Work/Life balance

3.1

Diversity and inclusion

3.1

Compensation and benefits

3.0

Culture and values

2.9

Senior management

2.9

Career opportunities

DSS Research has an employee rating of 3.1 out of 5 stars, based on 93 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DSS Research employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

93 reviews

2.0

1 May 2023

Nice workplace culture

Senior program officer

Recommend

CEO approval

Business outlook

Pros

Friendly environment and benefits really encouraged

Cons

Lots of hard work and over time

3.0

29 July 2015

It has been a challenging experience with this company.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The pay is not bad compared to other Call Centers and you will gain alot of experience working there. The bosses are great too.

Cons

The workload is not consistent. The company is real busy during the beginning of the year, but then it slows down in the summer time.

3.0

6 Nov 2017

Not for someone who lives alone.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Overtime. Easy. Ability to increase your hourly by 2.00 in your first 90 days.

Cons

Pay increase is based on maintaining high performance standards that you do not have control over(production). I you only get to speak with just a few people all day and the project you are on is a high production project your percentage can lower quickly.

DSS Research Response

Thank you for comments regarding our call center. Your comments are helpful. We appreciate your hard work and desire to be successful.

Viewing 1 - 3 of 93 Reviews