Does DUCA pay their employees well?

According to anonymously submitted Glassdoor reviews, DUCA employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at DUCA. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at DUCA?

61% of DUCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DUCA 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at DUCA?

Member Service Representative (9) , Business Analyst (4) , MSR I (4) , Member Connect Representative (4) , Analyst (3) , Bank Teller (3) , Branch Manager (3) , Director (3) , Manager (3) , Financial Services Officer (2) , Lending Specialist (2) , Member Connect Administrator (2) , Member Service Representative I (MSR I) (2) , Operations Administrator (2) , Sales Associate (2)

What are the pros of working at DUCA according to real employee reviews?

"Good benefits, Having to work only weekdays" ((in 8 reviews)); "Great people to work with at the company." ((in 6 reviews)); "Very progressive company with good work/life balance" ((in 5 reviews)); "Friendly team and great culture" ((in 4 reviews)); "Coworkers are friendly and helpful" ((in 3 reviews))

What are the cons of working at DUCA according to real employee reviews?

"Less training but rest is good" ((in 7 reviews)); "Base pay salary is low" ((in 5 reviews)); "Salary discussions among staff are discouraged and pay is not equal at equal levels" ((in 4 reviews)); "Excellent management" ((in 4 reviews)); "Need some work in building better communication between teams" ((in 4 reviews))

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DUCA

DUCA Reviews

3.7

61% would recommend to a friend

(106 total reviews)

Doug Conick

84% approve of CEO

57% positive business outlook

Ratings by category

3.8

Work/Life balance

3.7

Compensation and benefits

3.4

Culture and values

3.3

Diversity and inclusion

3.3

Senior management

3.2

Career opportunities

DUCA has an employee rating of 3.7 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DUCA employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

106 reviews

2.0

30 Jan 2026

management style

Senior vice president credit

Recommend

CEO approval

Business outlook

Pros

very interesting work and exciting

Cons

I worked and reported to three presidents during my tenor there who were all fired and justly so. There was a dictatorial atmosphere in their style and they knew little about lending or people skills. Any disagreement with them was not tolerated and the yes sir no sir people got treated the best. current president seems to be more with it.

4.0

28 Jan 2026

Salary for member connect rep

Member connect representative

Recommend

CEO approval

Business outlook

Pros

Great place to work here

Cons

Tedious tasks to do on this job

1.0

23 Jan 2026

Not worth it

Financial services officer i

Recommend

CEO approval

Business outlook

Pros

Other companies are better than DUCA

Cons

Pay is less in comparison to work that they make you do. They will take advantage of you and then lay you off.

Viewing 1 - 3 of 106 Reviews

Jobs at DUCA

Member Service Representative (Part-Time 21 - 25 hrs)

Member Service Representative (Full-Time)

Canada

CAD 41K - CAD 51K /yr

(Employer provided)

View job

Accounts Payable, Accountant

Toronto

CAD 52K - CAD 65K /yr

(Employer provided)

View job

Senior Member Service Representative - Bowmanville

Bowmanville

CAD 46K - CAD 58K /yr

(Employer provided)

View job

Member Connect Representative (Full-Time)

Toronto

CAD 41K - CAD 51K /yr

(Employer provided)

View job

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