Darby Smart Reviews

Thank you for taking the time to share your views. We're glad you have met talented and smart people here at Darby Smart. We have worked hard to recruit and retain unique and intelligent thinkers as our team has grown and it's great to hear that you experienced that as part of the team. We appreciate that you are addressing/sharing your concerns and take your feedback seriously. Scrappiness is one of our cultural values and through that we haven't invested heavily in our office and have chosen a less trendy location. That said, we recently conducted a team survey and one of the things our team wants most is an office re-vamp. In true Darby Smart style, we are DIYing our office this month to update it and make it a collaborative and inspiring environment to work in. As you mentioned, we are located in SOMA. As a result there are things that happen in the neighborhood beyond our immediate control. We encourage and support our team to take time to invest in improving our neighborhood and make an impact outside of our four walls. On concerns about leadership, our CEO & CTO (co-founders) are committed to our mission of inspiring creativity, both for users and for our team. They are both passionate individuals who have continued to grow and develop, just as each individual has on our team. If you haven't felt that way, I encourage you talk to any leader to voice your concerns so that they can be addressed head on. More broadly, we encourage every team member to respectfully challenge each other. However, screaming is never appropriate and we do not condone or support that behavior from any team member, including the CEO. We agree with you and certainly believe that success comes through a collaborative team delivering a great experience to our users. We've been intensely focused on shifting how we work to nurture collaboration and leverage team members' individual strengths. Darby Smart has not been successful with all hiring decisions. Unfortunately this has led to a mismatch of expectations, such as performance, role, culture, etc. and we see this as an opportunity to continually improve our hiring process.