3 Feb 2026
Datafaction Reviews
3.3
94% would recommend to a friend
94% positive business outlook
Reviews by job title
8 reviews
3.0
23 Mar 2022
Software technical support, the unsung heroes
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Good benefits - provided by City National Bank Able to work from home.
Cons
I’m my opinion, Technical software support is one of the hardest positions. Between working with clients and software that could be buggy and is supposed to process large transactions. It could get very tough for the tech working with both the frustrated clients and developers. Especially when there are few resources and no information on google. Sadly, not many minorities and when there were promotions, they went to non minority groups. It is not very inclusive in that sense.
3.0
26 July 2021
Recommend
CEO approval
Business outlook
Pros
None I'm just writing this because it made me so yeah just ignore me. Thank you.
Cons
The manager was a bad person because he didn't let us more work hours yeah.
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