Does David Clulow pay their employees well?

According to anonymously submitted Glassdoor reviews, David Clulow employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at David Clulow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at David Clulow?

41% of David Clulow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated David Clulow 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at David Clulow?

Optical Assistant (12) , Sales Associate (11) , Sales Assistant (5) , Sales Advisor (3) , Supervisor (3) , Assistant Manager (2) , Concession Manager (2) , Optometrist (2) , Store Manager (2)

What are the pros of working at David Clulow according to real employee reviews?

"Good incentives" ((in 4 reviews)); "Good teammates and excellent manager" ((in 3 reviews)); "Work in one of the busiest store in the UK and the commission is very good if you have a very high volume of sales." ((in 3 reviews)); "Worked in concession at Brown Thomas, David Clulow provided excellent training, basic wage, as concession manager 25k was the yearly rate, this was topped up by beating sales targets, easy in summer, more challenging in winter." ((in 3 reviews)); "Great products and colleagues and high demanding clientele" ((in 3 reviews))

What are the cons of working at David Clulow according to real employee reviews?

"I’m not sure how a luxury opticians gives its employees the lowest pay compared to competitors." ((in 3 reviews))

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David Clulow

Part of Luxottica

David Clulow Reviews

2.8

41% would recommend to a friend

(59 total reviews)

Richard Peck

66% approve of CEO

41% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.7

Compensation and benefits

2.6

Culture and values

2.4

Work/Life balance

2.3

Career opportunities

2.2

Senior management

David Clulow has an employee rating of 2.8 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an average working experience there. The David Clulow employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

59 reviews

3.0

22 Jan 2026

Prestigious environment but not so much work conditions

Optical assistant

Recommend

CEO approval

Business outlook

Pros

nice benefits although they have changed the rules and now you don’t get as many.

Cons

Low wages does not reflect the amount of work you do- you do admin (filing, placing orders chasing orders, contacting customers etc.) as well as dispensing. And on top of that some stores have no cleaners so you are expected to clean the store- bathrooms, moping and hoovering. High targets- so rarely got bonus. Toxic work culture Barely any room for growth- and even if you do get a better role- the salary does not reflect the work load Very high staff turnover Late hours and irregular shift patterns. Overall would not recommend- especially if this is a part time role

1.0

10 Oct 2025

Awful

Store associate

Recommend

CEO approval

Business outlook

Pros

- teams in store are just amazing people

Cons

- David Clulow is now managed by Vision Express, so it’s the same churning machine - toxic - high pressure (targets are not achieved) - short staffed - area managers are not trained on what they can and cannot say which is wrong eg don’t tell a parent if their child is sick “can’t someone else look after them?” - high targets and online training which is mandatory with no staff makes no sense - asking people to do it on their day off is rude - zero career progression

3.0

29 Aug 2025

Only good if you have a decent manager

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

For a while they had a good comission scheme that has changed and is now awful, free glasses and sight tests

Cons

Poor upper management, often stayed late

Viewing 1 - 3 of 59 Reviews

Jobs at David Clulow

Retail Optical Assistant

Ealing, England

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Retail Optical Assistant

Bromley, England

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Retail Optical Assistant

Hampstead, England

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Retail Optical Assistant

Cambridge, East of England, England

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Retail Optical Assistant

Kingston upon Thames, England

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