Pros
True market niche, competitive salary and a bonus plan is an industry best. Very profitable organization relative to the industry average. Great sales reps, VP of Sales, National Account VP of Sales, and operations people whom work hard day in and day out, Compentent CFO, ability to learn organization from top to bottom and grasp what a true hierachial management structure is. Additionally, the customer service team has improved signifigantly since the 2000s, and friendly internal support. Bonus structure is competitive; however, it has been changed signifigantly since the early 2000s.
Cons
Service issues and damage to freight, benefits are not anything compared to working for a large multinational. Compensation is squarly centered in salary. Lean organization with minimal support and management whom provides little to no real formalized training nor investment in continuing education despite hiring people from outside the industry. Unfortunately, within all levels of the organization there seems to be an intimidating management style. No real focus on sustainability (people and planet) as far as diversifying their investment portfolio. Behind other carriers as far as asset centered growth is concerned. High turnover in other aspects of the organization. Profit is solely the main focus of the organization.