DeSerres Reviews

3.3

61% would recommend to a friend

(61 total reviews)

42% positive business outlook

DeSerres has an employee rating of 3.3 out of 5 stars, based on 61 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DeSerres employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

61 reviews
3.0
24 Jan 2024

Head office doesn't care

Recommend
CEO approval
Business outlook

Pros

Flexible hours, nice coworkers who are knowledgeable in art. relaxing environment and growth and friendship is encouraged.

Cons

Head office doesn't care about it's bottom line. Devices aren't updated, store aren't updated. Employees are more like specialists but paid like retail associates. This job requires you to know a lot about art, chemicals, interactions between different mediums and much more and the amount of technical knowledge you need I think should be compensated more. Framing only pays you $30 more/month working full time. It is a high stress department where you need to communicate with customers who can be very particular, communicate with vendors and hold them accountable when they make mistakes but still maintain relationships. The service fee goes directly to head office. You are essentially a retail worker with even more work even though you need to know a lot about building frames. Cutting mats, glass, proper cleaning and making a frame an archival environment for customers most precious items. But you're paid peanuts.

1.0
4 Oct 2016
Recommend
CEO approval
Business outlook

Pros

35% discount...really with the amount of crap we put up with should be more of a 50% discount!!

Cons

Management is horrible, manager acts like a child and is very inappropriate with other employees. Doesn't listen and causes stress with other employees...need a new manager!!! Focus more on fine arts and stop trying to be like Micheals. Also your head office is a bunch of clowns stop stressing out your employees or else you'll end up with no employees..we make the store run not management or head office!!!

3.0
21 Apr 2014

A year and a half later

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

35% employee discount. Wonderful products. Interesting and fun customers. great bunch of staff

Cons

management....period. No true desire to find out how the staff is coping. Favourtism and nepotism absolutely. Staff all knows and those favoured are never disciplined for their lazy behaviour.

Viewing 1 - 3 of 61 Reviews

Glassdoor has 100 DeSerres reviews submitted anonymously by DeSerres employees. Read employee reviews and ratings on Glassdoor to decide if DeSerres is right for you.