Dealer Tire Reviews

3.5

67% would recommend to a friend

(344 total reviews)
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Scott Mueller

85% approve of CEO

57% positive business outlook

Dealer Tire has an employee rating of 3.5 out of 5 stars, based on 344 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dealer Tire employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

344 reviews
2.0
19 June 2015
Recommend
CEO approval
Business outlook

Pros

The people are what kept me there for 5 years. (Not management) It was very difficult leaving the company because you really develop great relationships with a lot of great people. (Again, not management)

Cons

Let me preface with this, and it is VERY IMPORTANT SO PLEASE READ!!! ... I know for a FACT that there is a person in HR who has gone on this site multiple times with multiple accounts to create positive reviews for this company because the overall reviews are so bad. Again, there is a person in HR who, unethically, tries to lure good talent in under false pretenses by creating fake accounts on company review sites to skew the reviews in their favor because overall it is so poor. Basically every positive review you read for Dealer Tire is a lie, it's smoke and mirrors. Everything that the President and CEO have done to try and make Dealer Tire a good place to work for their employees has been decimated by the partner group and the very, very poor management (VP's & Directors) team that they have invested in. Which is truly a shame because I believe that Scott and Dean Mueller are great men who are very generous but they get fed false information and are shocked every year by Staff Scan results. If you are thinking about working for Dealer Tire and are not being hired on for a management role you will agree with this review wholeheartedly within 6 months, I guarantee it. It happens to everyone, it's not specific to one or two departments it's across the board. And I'm not even writing this review as a disgruntled employee, I left on good terms. If you do decide to give this company a shot I wish you the best of luck, just pay attention to the amount of employee turnover in your time at Dealer Tire. And everything you've already read about the lack of career growth is absolutely true... It is non existent. Whatever role you go in there with odds are it will be the same one you leave the company with. If you have any kind of ambition and goals in life just remember to use the company the same way they use you. Get as much training, experience, and develop your skills as best you can because you will be able to use them somewhere else for a company that actually appreciates and compensates their employees.

1.0
12 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Nice logo. Good iPhones. THERE IS LIFE AFTERWARDS.

Cons

The downsides of working for this company are strong, horrific, powerful and cannot be balanced against any offsetting' good' features. This company misleads, falsely serves and wastes the money of its customers: the major automotive OEMs who rely on this band of lazy, deceitful, prevaricating, mean, prejudiced 5th-raters to provide their dealerships with tire sales. Tire sales at dealerships are a less than smart, solid bargain---made so mostly through the exorbitant way above market prices charged by Dealer Tire. Many dealers call Dealer Tire " Stealer Liar" due to their economics and personal practices. There are three key downsides to working here: There is a total lack of appreciation or shared process for all that you have to do, and you have make-work busy-work duties of no value all day from before sunrise to way after sunset. The second factor is the constant undermining from competing sources in the company: Other reps, managers, manager managers, and the bevvy of useless so-called support people who train, aid, etc. the dealerships---they are after others' jobs, and segment versus segment, person versus person takes up the lion's share of your concerns daily. It should not be this way. The third thing is the expectations: the achievement metrics are impossibly set, and wave and flutter like flags in the wind. They change--and you never know when they change. As rash of quittings prompted the company to literally bribe people with pre-pay comp payments to lock them in. You will be abruptly terminated as other reviewers have noted for totally trumped-up( no pun intended) offenses and utter lies. The third major downside is the climate of total and complete dishonesty. You are lied to daily, hourly. All information given to you is full of holes and lies. Your managers lie brazenly o your face; goals, achievements, metrics, numbers---all lies passed on tot he paying OEM customers and workers alike.Likes , lies, lies: Lies from rivals. Lies from IT people. Lies from the bevvy of 4th-tier barely accredited college-attending 'trainers' with ersatz, dinky no-standard 'degrees'. You are tested, evaluated, observed---but not based on acumen or skills---on nebulous, subjective factors. YOU ARE PIED ON THROUGH YOUR PHONE, PC AND CAR AS WELL AS PERSONAL PC.You never know when the hammer will fall, or who even swung it. BE VERY CAREFUL ABOUT BEFRIENDING COLLEAGUES: You will spend a lot of time in training with colleagues hired at the same time you were hired, as well as other regional people. Do NOT TRUST ANYONE. The person you think is your mature, professional ethical confidant is in fact trying to get you shoved over because they know that survival is a desperate zero-sum game at Dealer Tire. It is shoot or get shot, eat or be eaten. Management THRIVES on this, as they use the intel and gossip freely offered by your so-called confidants to get you. BE CAREFUL. BE CAREFUL AND DO NOT GO ANYWHERE N E A R THIS COMPANY.

2.0
18 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Dealer Tire's Core Values was one of the reasons I enjoyed working at Dealer Tire, because I believe the Cleveland Leadership walked the talk. Great innovation and continuous improvement at Corporate level. A well oiled machine at Corporate with intelligent and well qualified individuals. The Owners truly care about their employees. Dealer Tire provides good benefits - health insurance, 401K, company car (for my position), corporate card (for my position), and the opportunity to increase your salary with the MONTHLY bonus structure. Dealer Tire was a well respected company, but their turnover was made fun of by the customers because of the high turnover. Corporate Level would be given 5 Stars above. My 2 Stars is in reference to the sales field.

Cons

I was proud to represent Dealer Tire and worked very hard in the most competitive market in the US. I enjoyed assisting my carline partner in growing their business using a pull strategy. I won Partner's Circle for 2015 due to performance. I was consistently at the top of the Leaderboard. I was fired a few weeks prior to our Sales Summit where I would have received my award. Also, my first year, I made the 100% Club. I state the above because the missing Core Values in the West are: Fairness, Personal and Team Accountability, and Playing to Win at management level. I was personally held to a different standard which leads me to believe that my firing was personal. I reported to three different people in 1.5 years and all three provided contradictory expectations re KPI's and report details. At the most senior level, the turnover was the same. However, the current senior leader did not come up threw the ranks and sends inconsistent directives when compared to their subordinates. It feels like the Dealer Tire's culture and Core Values have been forgotten. Two females seemed to have been targeted. Luckily the other person moved to another position. The last multiple hires have been males and this is a company that needs more of a balance. The turnover in the West is problematic. I was the most senior person on the team and I was there less than 2.5 years. Field Management should be abreast on policy as I was advised that I was not approved to apply for another position. I checked with HR and the statement was false due to a controlling and micro-managing manager.

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Glassdoor has 362 Dealer Tire reviews submitted anonymously by Dealer Tire employees. Read employee reviews and ratings on Glassdoor to decide if Dealer Tire is right for you.