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Decypher Technologies

Engaged employer

Decypher Technologies Reviews

4.5

89% would recommend to a friend

(45 total reviews)

Farr Shepherd

100% approve of CEO

91% positive business outlook

Decypher Technologies has an employee rating of 4.5 out of 5 stars, based on 45 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Decypher Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

45 reviews
3.0
10 July 2025

Great People

Recommend
CEO approval
Business outlook

Pros

Wonderful people, great culture overall, good work life balance, leadership is very knowledgable.

Cons

base salary is on the low end for industry standards, inconsistent processes, outsourced positions to cut costs, inconsistent commission payout, regardless of tenure - job security is not guaranteed.

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Decypher Technologies Response
7mo
Thank you for the years you spent with Decypher and for sharing your honest opinion. We're glad that, while you were with us, you experienced great teammates, a positive culture, and good work-life balance. We do want to make one very important clarification. We DO NOT outsource our work. Our clientele is global, so, by necessity, our team is global as well. Because we offer concierge cybersecurity and IT, we make sure to have team members near where our clients live, work, and play: all over mainland U.S., Hawaii, Mexico, Italy, the U.K., etc. The nature of our work also requires an international team. Because we provide around-the-clock network and cybersecurity services, we need employees across multiple time zones. This ensures that ALL of our employees have good work-life balance, with enough time for rest and their families. No matter where our employees live, they are members of a close Decypher family, and we do all we can to make sure they all feel included and appreciated. You raised real concerns around pay, process, commissions, and stability. Those are not small things. Compensation, structure, and training are all areas we keep revisiting as we grow, and your perspective is really useful as we get better at this. We know we're not perfect, and we don't always get it right, but please trust that we try to do what's best for our people. Thank you again for your time with us. I hope all the absolute best for you on your next chapter!!!
4.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Decypher enables self-sufficiency and there are no corporate overlords. It's a nice group of professionals that try to serve internally as much as they do externally.

Cons

Some training processes may be outdated or lacking in certain areas.

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Decypher Technologies Response
7mo
Thank you so much for taking the time to write this and for being with Decypher for a while now. We're really happy that people here feel like they can do their jobs without a lot of interference and that the team is made up of people who genuinely help each other, not just our clients. We hear you on the AI suggestion!!! We want to use it to take the busywork out of the day, but also do it in a way that doesn’t put client data or our own systems at risk. Believe me, it's been THE topic of conversation at a lot of our leadership meetings. You’re right that training is an area that can always be improved. Some of our materials/videos haven’t always kept pace with how the work is actually getting done. We’ve been working on that, and feedback like yours helps us decide what to focus on next. Right now, we're exploring more contained ways to do that. If you’re willing, we’d really value more concrete ideas from your side on where automation would save the most time. You can bring those to your manager or to leadership so they make it into the planning.. Thanks again for being honest about where we can improve and for the work you’re doing here.
5.0
8 Dec 2023
Recommend
CEO approval
Business outlook

Pros

The team here is more that eager to help you develop and improve in any relatable skill you have or want to acquire. The team experience and resources available to grow professionally and personally are always available. Decypher's core values are regularly shown in daily interactions with our client and each other.

Cons

It can be easy to be overwhelmed by the amount of information that is available for establishing a working foundation for your role. The key to handling this, is to take it one step at a time. Dive right into it.

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Decypher Technologies Response
6mo
Thanks so much for this great review! I really feel that Decypher is truly interested in developing and growing the talent within our ranks, and I have really appreciated how this has helped me grow professionally. So, 100% agree with you on this! And, thanks for the advice you offer potential future Decypher team members: just dive in. Wishing you a long journey with us!
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Glassdoor has 46 Decypher Technologies reviews submitted anonymously by Decypher Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Decypher Technologies is right for you.