Defined.ai Reviews

3.0

51% would recommend to a friend

(134 total reviews)

Daniela Braga

45% approve of CEO

44% positive business outlook

Defined.ai has an employee rating of 3.0 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Defined.ai employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

134 reviews
1.0
17 Apr 2026

Great Vision, Disjointed Execution

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The focus on ethical AI and high-quality training data is genuinely inspiring and a necessary. - The company has done an excellent job positioning itself as a thought leader in AI policy and ethical sourcing.

Cons

- No clear, consistent strategy from the top. The sales team often struggles to convert the company’s vision into a repeatable, scalable process. - While the CEO is a visionary founder, there is a systemic issue with her acting as a "rogue salesperson." She frequently inserts herself into deals without consulting the sales team. - There is a jarring gap between the CEO's public persona as an ethical AI advocate and the internal management style

Viewing 1 - 3 of 134 Reviews

Glassdoor has 154 Defined.ai reviews submitted anonymously by Defined.ai employees. Read employee reviews and ratings on Glassdoor to decide if Defined.ai is right for you.