Deliveroo Reviews

Updated 6 Aug 2020

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3.5
61%
Recommend to a Friend
72%
Approve of CEO
Deliveroo CEO and Co-Founder Will Shu
Will Shu
252 Ratings
Pros
  • "Flexible working hours, young workforce(in 46 reviews)

  • "free food and drinks all the time with fun friday(in 46 reviews)

Cons
  • "Loads of riders with many as 3 accounts hard for jobs(in 37 reviews)

  • "No guaranteed earnings, pay for own bike repairs/maintenance(in 30 reviews)

More Pros and Cons
  1. "Love my job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager 
    Recommends

    I have been working at Deliveroo full-time

    Pros

    Culture, challenging, fun, inspiring

    Cons

    Can’t think of any !

  2. Helpful (5)

    "High school cliques all over again"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Commercial 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Deliveroo full-time for more than a year

    Pros

    - Had some great middle management leaders to learn from before they got the sack - "kinda" competitive salary - Direct colleagues were a dream to work with

    Cons

    Feels like high school all over again with the different cliques. They will preach inclusiveness on the daily but really if you are on the good side of HR or leadership team, you will get your way and your tasks prioritised. Everyone works in silos and there is always a need to show off your work in a slack channel to get recognition. The more visible and vocal you are on the work you do, the more likely you won't get the sack when its time to draw straws. Promotions also rarely happen, so don't expect to rise through the ranks even if you hit your KPIs. And as mentioned above, you better be in the cool kids club if you want to get promoted.

    Continue reading

  3. "Good atmosphere"

    4.0
    Current Employee - Operations Associate in Melbourne

    I have been working at Deliveroo full-time

    Pros

    Fast paced environment Great atmosphere Supportive colleagues Great opportunity to grow professionally

    Cons

    Wages Work load Tasks constantly changing Too many responsibility Work hours

  4. "Fun Work Environment"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Deliveroo part-time for more than a year

    Pros

    Helpful Staff, Progressive Team, Great working environment

    Cons

    Career growth is limited probably due to the industry

  5. "good for the young"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Neutral Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for more than a year

    Pros

    Constant growth great exposure, smart people to be around. Creative thinking outside of box. things never been done before

    Cons

    limited growth, unfortunately and they do not necessarily pay you well. The pay gap between 2 levels within the department is huge. you also tend to overwork

  6. Helpful (1)

    "Great Office Culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Melbourne
    Neutral Outlook
    Approves of CEO

    I worked at Deliveroo full-time for more than 3 years

    Pros

    Great culture, good pay, nice office

    Cons

    Poor management and communication, not much room for progression.

  7. "Fun and enjoyable atmosphere"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Deliveroo part-time for more than a year

    Pros

    Great work environment and good people.

    Cons

    Some changes in management lead to it being a bit less enjoyable and performance driven. Some people had poor work ethic but you get that everywhere!

  8. "Really good place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Development Manager in Melbourne
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for less than a year

    Pros

    Good culture and really enjoyable place to work.

    Cons

    None really as of yet.

  9. Helpful (1)

    "Great Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Development Representative in Melbourne
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for less than a year

    Pros

    Great earning potential and fun work environment.

    Cons

    Demanding KPI's, cold calling and language barriers.

    Continue reading
  10. "Good for your career growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Operations Associate 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Deliveroo full-time for more than 3 years

    Pros

    Deliveroo does a lot to your resume. As you work on multiple projects with tight deadlines, you'll grow professionally quicker than anywhere else.

    Cons

    Lack of HR support. Lack of internal promotion.

Found 468 reviews