Deliverr Reviews

4.2

83% would recommend to a friend

(106 total reviews)

77% positive business outlook

Deliverr has an employee rating of 4.2 out of 5 stars, based on 106 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deliverr employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

106 reviews
2.0
4 Dec 2020

Great Concept and Successful Company with Some Underlying Issues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Deliverr has an amazing product and the company is destined for success. By and large the team is fully bought in to the product and works very hard to see it be successful. The company values on paper are very admirable. The work is meaningful. Working in a successful startup of this size allows one to see direct results of ones work.

Cons

The CEO has good intent but does not live up fully to the values that he has established for the company. As sometimes happens with folks who are overburdened the easy route is taken rather than digging in deep to understand a sticky situation. However, he is doing the best he can according to his capabilities. Some in management are thin skinned, non-communicative, and political. Senior management espouses values of open honest and open communication and doing the right thing no matter what, but middle management in some departments have proven to weaponize that against their team members. Overall, this is a good company to be a part of, but be aware that dependent on who one reports to one may need to be a bit less authentic in order to maintain a favored status. Be careful to look out for your own well being and not buy in too much to the stated company values.

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Deliverr Response
5y
Thank you for taking the time to review us, we appreciate and value your feedback as a previous employee. Our intention is for Deliverr to be a Best in Class Employer and will use your feedback to help us make it a better company for everyone. Thank you again for spending the time to write this and wish you the best in your future endeavors.
1.0
14 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Work from home is all I can think of.

Cons

Working at deliverr is a mess. The product does not work as we are told to sell it, constant problems internally and with outside partners. Comp plans change quarterly making it impossible to know what you’re making. On top of ever changing comp plans, our metrics, goals and processes change almost daily. Management doesn’t listen to reps and top-down feedback is not delivered in a respectful manner. MK, one of the founders, publicly shames and humiliates employees in all-org and department meetings. They preach honesty, integrity, and work life balance, yet this company fails to hit on all of it’s own values when it comes to the sales team. Sales is treated the worst out of all departments and I would never recommend working as a sales rep here.

1.0
25 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Wfh I guess, and the product itself is cool in practice and is lucrative. Makes a lot of money off of people.

Cons

- It makes sense to be metrics focused, but quite literally everything is focused around the bottom-line, at the expense of employees' mental health -- unfortunately of women especially. - The growth teams are especially heinous when it comes to management. The powertripping and micromanagement, probably unbeknownst to the rest of the company except for the victims who suffer from it, that takes place borders on absolute insanity. There is no trust given to employees to accomplish something on their own. The company espouses "honest and transparent" as a value. And sure that is important, but that should not have to come at a cost of baseline respect. - A general culture of taking credit when something good happens, and scapegoating when anything goes south. This does not reflect my experience of every manager in the company, to be clear, just growth related managers. - If a company has this much churn and burn, some self-reflection should be in order. A simple example of why Ivy league smarts does not translate into emotional intelligence, of which middle management is cracked DRY. Performance reviews are very top-down, and feedback is not welcome the other direction even though the company claims, and will likely respond with some bs that it is even here on Glassdoor. I have never felt so degraded, humiliated, and unconfident of my ability working at a company. Honestly, it destroyed a lot of my self worth and also that of other women who I know do not work at the company anymore.

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Deliverr Response
4y
First and foremost, thank you for taking the time to provide this feedback. While I don’t have all the specifics, I want to address your concerns as best I can. At Deliverr, we care greatly about mental health. At no point should a person’s mental health be intentionally impacted by business decisions or expectations regardless of gender identity. We are committed to providing mental health resources as part of our benefits, and our team is always available at benefits@deliverr.com for questions. Our Deliverr values represent guiding principles all employees should use to serve other employees, customers, and those around us. These values should never be used as an excuse to disrespect someone, or to use someone as a scapegoat. Employees can always raise concerns to our HR organization, who will work with employees on appropriate next steps. Going forward, we are committed to creating safe spaces for employees to provide feedback for managers and leadership. This year, we are rolling out a manager feedback model, which will allow us to hold our management team accountable for creating an inclusive work environment. We have also implemented a quarterly pulse survey to gauge the organization’s health across many areas, including leadership. As I've come in and met dozens of team members of the Growth team over the past few months, I've been impressed by how committed our team is to making this company an incredible place to work, and an incredible provider to our merchants. But I know we have more to do - that's why my top priority for our business is "Raise the bar for our culture. Create an environment where employees can do their best work. Put trust, honesty and inclusion at the center of our culture." I know that an inclusive, diverse team is critical to our business success and I've experienced first hand the types of challenges you talk about. I want you to know I'm personally committed to addressing this feedback within our organization Please consider this not only a response, but an open invitation to meet so I can learn more about these concerns. Sincerely, Soumya Srinagesh Chief Revenue Officer
Viewing 1 - 3 of 106 Reviews

Glassdoor has 114 Deliverr reviews submitted anonymously by Deliverr employees. Read employee reviews and ratings on Glassdoor to decide if Deliverr is right for you.