DentaQuest Reviews

3.1

49% would recommend to a friend

(361 total reviews)

Steve Pollock

66% approve of CEO

43% positive business outlook

DentaQuest has an employee rating of 3.1 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DentaQuest employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

361 reviews
1.0
18 Oct 2016
Recommend
CEO approval
Business outlook

Pros

Ability to work from home, free parking, some really good co workers that do not get recognized for carrying all the incompetent people who, for some reason, will not be removed.

Cons

I recently had my exit interview. I sincerely hope that action is taken particularly in regards to three specific people who threatened, bullied, harassed, and ridiculed me over the past 8 months. I probably needed another hour with HR just to complete going through my list of the odd and disturbing experiences that I went through; and I was only here for a short 1.5 years. The company culture is toxic. Trying to voice valid concerns pretty much got me demoted in my position and made me a lame duck; everyone knew of my bad situation as the grapevine here thrives - all the offices are like the sets of a bad soap opera. During weekly 1:1 meetings, I was lectured for behavior that in most cases was based upon lies - yet no one was willing to do any investigation for validity or exaggeration. They became diatribes against me, my project, and everyone on the project. I witnessed first hand back stabbing and the destruction of people's reputation by the very people who preach that they are here to help you. It finally came to a head a little over a month ago. It didn't look like anything was going to change for the better. On the contrary, it was changing for the worse. When your professional life begins to overflow into your personal life, you know it time to move on. Corporate America is far from fair, stress free, and crazy at times. DQ is beyond any place that I have ever experienced or heard of - And I've been in this same business for 25 years.

1.0
15 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Benefits are decent, there is free parking and some employee events from time to time. There are number of wonderful people there though many are jaded because the culture is not pleasant.

Cons

Pay is low, particularly for long works hours. Negativity abounds at all levels. Building is kind of stale too.

1.0
22 Sept 2016

Only the desperate should apply

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The time off and ability to work remote for after hours tasks and in-climate weather were nice perks.

Cons

Most of this was said by other reviewers, but the negative reviews hold fast and true. In the first eight years of my tenure here, the culture was very much like most any other company. Scattered rah-rah" team events, employee review, company politics etc, but nothing eye opening or overly difficult. We were all largely mentored, sent to training, and received positive/constructive criticisms when the situation called for it. This all changed with an upper management shake-up about two years ago. The new VP of our group was a bullying used car salesman type. He successfully drove out the management through bullying and instilled a sense of fear and dread vs. the overall optimism and accomplished attitudes we all had. Additionally, work was never evenly handed out. I found myself doing all of the highly technical aspects of my teams (it was a higher tiered team) work, while one team member focused on one product and the other did helpdesk work. I was even pressed into service as a developer for a particular system the company relied on...without the additional pay or support from new management. Favoritism and nepotism runs high here. In the last two years of my stay here, I watched very talented individuals get run off via bullying or scapegoating, then be replaced by entry level (re: cheap) personnel that could not do their jobs. I myself was bullied out, and when the incident was reported to HR, a rep at my site said I know this is happening everywhere but I cannot do anything to help you. My first day back from a long vacation, it started right when I walked in the door. I walked out three hours later and have excelled since that day.

Viewing 1 - 3 of 361 Reviews

Glassdoor has 391 DentaQuest reviews submitted anonymously by DentaQuest employees. Read employee reviews and ratings on Glassdoor to decide if DentaQuest is right for you.