DexCare Reviews

2.6

19% would recommend to a friend

(25 total reviews)

Derek Streat

17% approve of CEO

23% positive business outlook

DexCare has an employee rating of 2.6 out of 5 stars, based on 25 company reviews on Glassdoor which indicates that most employees have an average working experience there. The DexCare employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

25 reviews
1.0
17 Aug 2022

immature

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A. Excellent benefits B. Decent pay for their size C. Located in Seattle

Cons

A. It's a startup with the culture of an old corporation. B. Lots of hidden frustration and hipocrisy. Management does not welcome feedback. Micromanagement, throwing innocent people under the bus and passive agressiveness are present in day to day interactions.

2.0
13 Aug 2023
Recommend
CEO approval
Business outlook

Pros

A lot of smart people and great teammates.

Cons

Very stressful works. Constantly fighting fires. The release process alone makes me want to leave. It's very manual and tedious, therefore, very mistake-prone. It could take more than 10 hours to do one release for one customer environment, and more than 1 year for a new feature to be released to all customers. And this is for a SaaS company running agile process. Job title and promotion process make no senses, and lack of transparency. A year ago, job titles were lower than the market, so many employees I knew were hired into a lower position. Recently a new "staff" level was added, and recent new hires are getting higher level of job tile than veteran employees. Old employees have to work a lot harder to get promoted than new hires. Executives decided to follow suit of local tech companies like Amazon and Microsoft to require local employees return to office. However, unlike Amazon and Microsoft, we have the same if not more employees remote than local, so local employees would just waste hours in traffic with Amazon and Microsoft employees, come to office to have video conference with remote teammates. Many managers, including CTO, is remote. Parking situation is very inconvenient. Most onsite parking spots are reserved for managers who are willing to pay a monthly fee.

3.0
8 Aug 2023

Good company going the wrong way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good product Good people A culture of caring for one another Good pay* Good benefits*

Cons

Upper management is going to kill the company with bad decisions. Decided some of our contracts were no longer remote with half a month's notice based on as-the-crow-flies distance to the office. Have fun finding long-term child care on short notice or finding a new place to live. If you live on the islands or peninsula, enjoy your new uncompensated 3+ hour commute. Decided our contracts wouldn't be made whole when the stock split. Guess I have less investment in the company now. We're being loaded with more and more custom work with immediate deadlines and then admonished for the quality. A year ago I was heavily recommending this to friends and family as a great place to work, I don't do that any more.

Viewing 1 - 3 of 25 Reviews

Glassdoor has 26 DexCare reviews submitted anonymously by DexCare employees. Read employee reviews and ratings on Glassdoor to decide if DexCare is right for you.