Dezerv Reviews

4.2

86% would recommend to a friend

(219 total reviews)
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Sandeep Jethwani

97% approve of CEO

90% positive business outlook

Dezerv has an employee rating of 4.2 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Dezerv employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

219 reviews
1.0
5 Jan 2024

Zero work life balance

Recommend
CEO approval
Business outlook

Pros

The products being offered to the customers by Dezerv are good

Cons

Work life balance is a disaster with 6 day week and working hours till 8pm

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Dezerv Response
11mo
We understand this environment isn’t for everyone, we work fast, aim high, and expect accountability. With that comes intensity, but also a lot of impact. That said, if something felt unfair or over the line, the People Team has always been available for real conversations and still is.
1.0
13 June 2025

Run as fast as you can!

Recommend
CEO approval
Business outlook

Pros

- The business seems to be doing good (Though that doesn't mean a stable job lol!) - Founder is decent - Some teams are said to be decent in engineering, especially T.P.'s team. (Though it could be an "andho mein kana raja kinda thing")

Cons

- Extremely toxic culture - Hire to fire culture - No work life balance, the timings are flexible but they'll give impossible deadlines that you'll end up working 12+hrs (including on the weekends) - Extremely mediocre senior engineers, who have developed leverage since they know a lot of code base and are extremely arrogant. Will treat you like like they have done you a favour by hiring you. - Most of the managers are extremely toxic, especially M.K. Doesn't even know what's going on in the team, still tries to question everything. Zero leadership and interpersonal skills. Don't even know how this guy gets past HR and behavioural rounds. - CTO (KBS) has a reputation of being very toxic which trickles down into all the teams (Though tbh I didnt deal with him much directly so can't say) - Extremely incompetent and inconsiderate product teams, will change requirements a 1000 times and will expect you to deliver before time. Pin the blame on you in the end :) - Seriously, they interview like they are google or something and then they give you a lousy internal dashboard to work on which is barely used by 50 people. My college project was more interesting and had more scale. - If you have other offers PLEASE don't even consider joining!!

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Dezerv Response
1y
Thanks for sharing your thoughts. We get that our high-performance, fast-paced setup isn’t for everyone—and cultural differences can make it feel tougher. That said, it’s always good to hear different perspectives as we grow.
1.0
10 Sept 2024

Call Centre Dezerv

Recommend
CEO approval
Business outlook

Pros

Company took Goa for Offsite.

Cons

Lack of Support: I’m finding that the team leads and the business head offer no real support. They claim to be here to help, but it’s more for show. It feels like it’s every person for themselves. The rat race environment is so competitive that you can't even take a single day off without feeling pressured. you are expected to work all Saturdays, alternate Sundays, and public holidays. This was never communicated before we joined, neither by HR nor by the business head. If we had known i would have chosen a better life. Its a Pure Acquisition role where you are just expected to acquire the client and give it to Support team in next month as Company is insecure about if RM build good Repo with the client so they don't want us to build our Own BOOK, every time they just tell that We are giving you the leads so do whatever the company Decides. 0 Feedbacks taken before any new process is implemented The business head has zero control over business decisions. The product team dictates what needs to be done, and the business head just gives the okay. The work culture here is so toxic that it’s hard to stay even for four months. Only the top 10% of performers can make decent money. The remaining 90% of relationship managers earn very little. HR at Dezerv seems completely disengaged. They don’t even make an effort to improve the workplace environment. Incentives here are among the lowest in the wealth management industry. The company wants top talent but offers below-standard salaries. It’s a situation where they pay as little as possible for the maximum amount of work. Working here feels like being in a call center. There’s almost no opportunity to learn or grow professionally.

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Dezerv Response
1y
Thank you for your candid feedback. This is not the kind of experience or sentiment that we want our team members to have and want them to be successful along with the business. We'd like to understand the fundamental issue better and the voice of the RM is critical here and I'd personally request that you reach out to the undersigned. We assure complete confidentiality but more importantly, problem solving towards the team culture.
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Glassdoor has 252 Dezerv reviews submitted anonymously by Dezerv employees. Read employee reviews and ratings on Glassdoor to decide if Dezerv is right for you.