Dick Smith Reviews | Glassdoor.com.au

Dick Smith Reviews

Updated 27 Jul 2019

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Found 109 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
41%
Approve of CEO
Dick Smith CEO Nicholas Abboud
Nicholas Abboud
50 Ratings
Pros
  • "Get to know and work with new technology(in 7 reviews)

  • "Friendly other staff; good pay and enough shifts; hours fit with university study(in 6 reviews)

Cons
  • "upper management truly messed up an iconic company which is a shame(in 9 reviews)

  • "New commission structure that requires 2 Vodafone connections to be created has to be changed (now will only receive 1(in 7 reviews)

More Pros and Cons
  1. "Electronics retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fairfield
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Dick Smith for more than a year

    Pros

    Customer service to all types clients

    Cons

    Small store layout, limited stock

    Dick Smith2019-07-27
  2. "Too many batteries for their own good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - TechXpert in Adelaide
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Dick Smith part-time for more than 5 years

    Pros

    Great experience, opportunity for internal promotion. Access to product education, and Microsoft promotional events. Wonderful team members.

    Cons

    Shrinking market share and inability to compete with online stores, or direct competitors like JBHiFi. Poor inventory decisions meant overstocking on fast moving consumer electronics that would quickly become obsolete (dozens of remote control cars at Christmas time?)

    Dick Smith2019-07-04
  3. "Diick Smith Emporium December 2015"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Dick Smith full-time

    Pros

    Easy interview, not stressful at all

    Cons

    Never got any sort of feedback whilst working there

    Dick Smith2019-05-13
  4. "Sales Assistant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Dick Smith for more than a year

    Pros

    Good hours, good pay, good location

    Cons

    Completely dysfunctional business, not profitable

    Dick Smith2018-10-22
  5. "Good while it lasted"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Dick Smith

    Pros

    Learnt alot. Had a lot of fun with decent managers.

    Cons

    Higher management don't know what they are doing.

    Advice to Management

    Should have hired better managers who actually know something about the business

    Dick Smith2018-07-25
  6. "Key Holder"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Keyholder in Sunshine
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Dick Smith for more than 5 years

    Pros

    If you have a great manager work/life balance is great

    Cons

    Upper management make poor decisions

    Dick Smith2018-07-07
  7. "One of the best jobs ever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales in Morwell
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at Dick Smith part-time for more than 3 years

    Pros

    Great manager, fun job, good pay, amazing team, learnt a lot.

    Cons

    The high ups of the company got us closed

    Advice to Management

    Re open for us

    Dick Smith2018-02-11
  8. "Online content coordinator"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 
    Disapproves of CEO

    I worked at Dick Smith full-time

    Pros

    Amazing work culture at Ds

    Cons

    Got shut so no more DS

    Dick Smith2018-01-30
  9. "Company"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Helensvale
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Dick Smith full-time for more than 5 years

    Pros

    Wonderful people to work with

    Cons

    Went into receivership in 2015

    Dick Smith2017-11-10
  10. "Was OK."

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at Dick Smith part-time

    Pros

    Good coworkers Good manager Decent discounts Customers were decent

    Cons

    Corporate collapse Horrific upper management Bad bureaucracy

    Advice to Management

    Stop buying private labels and train us more

    Dick Smith2017-11-21
Found 109 reviews