Do not trust the 4 star ratings given by HR. The ratings have gone so low that HR had to resort to such gimmicks by posting their own 4 star ratings, sies. Not surprising though coz the same way they treat casino clients is the same way they treat employees - dodge.
HR doesn't represent you as an employee, they represent the company, everything that HR does, it does not serve the interests of the people. As an employee, you are just a resource producing x number of units within 8.5 hours per day,
A promotion is not really a promotion because your salary remains the same from your previous role, it's a lateral move they say, yet you are adding more skills and more value to the new role. Forget negotiations for a salary increase with HR, your manager doesn't even know what your salary is so they can't even motivate for the well deserved salary increase.
Lousy annual increase that is below inflation.
Bonus is not guaranteed. Year 2023 was a horrible year for bonuses because the company changed the criteria and some people did not even receive bonuses. Working your behind off the entire year only to be left hanging dry. Fatima paid out bonuses in December because she knew that the employees are people with families and December is South Africa is family time, The new Chief of People wants numbers to align with numbers by paying bonuses in February, clearly employees are just numbers.
No diversity, no transformation. Only a few black people are managers there, can count in one hand.
Team Leaders are not taken to leadership workshops and training - no leadership skills whatsoever. They never catch up with you as a human being, all they care about is delivery delivery as if you are a robot.
Things have changed since the listing, it's all going downhill. Retrenchments all the way. Management will not even tell the people about retrenchments, you just see people leave the premises telling you that it's their last day. No transparency from management at all.
Your qualification doesn't mean anything here, yet when they advertise posts they say Tertiary qualification is essential, but you work with people in your team who don't even have a tertiary qualification.
Loyalty and hardwork is not rewarded here, if you are a hardworker you will be given more work. You strive to complete your tasks in order to be given more work and not to enjoy your leisure time with your family.
You go on sick leave there will be no one to help with your work and you busy stressing and end up logging in while on the sick bed because you know by the time you come back from sick leave there will be more work.
I wouldn't recommend my family, friends to come work here - it's just mental illness galore. I know former employees that were admitted to a mental institution and resigned with immediate effect after being discharged, that's how Toxic Digioutsource is.