Does Direct Interactions pay their employees well?

According to anonymously submitted Glassdoor reviews, Direct Interactions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Direct Interactions. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Direct Interactions?

54% of Direct Interactions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Direct Interactions 3.5 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Direct Interactions?

Customer Service Representative (64) , Customer Service Agent (25) , Customer Service Representative (CSR) (19) , Call Center Agent (14) , Customer Service (13) , Agent (12) , Customer Service Specialist (5) , Call Agent (3) , Customer Service (CSR) (3) , Manager (3) , Supervisor (3) , Bilingual Customer Service Representative (2) , Boot Release Line (2) , Boot Release Line Agent (2) , Claims Representative (2)

What are the pros of working at Direct Interactions according to real employee reviews?

"work from home, flexible hourse" ((in 32 reviews)); "The supervisors are great" ((in 12 reviews)); "great company with flexibility and they give great bonuses" ((in 7 reviews)); "Great people to work with." ((in 6 reviews)); "The CEO is a great executive and communicates significant changes himself" ((in 5 reviews))

What are the cons of working at Direct Interactions according to real employee reviews?

"Low pay Not enough hours" ((in 24 reviews)); "No hours available." ((in 17 reviews)); "Terrible management, issues with pay being late or incorrect." ((in 11 reviews)); "Can't pay on time." ((in 8 reviews)); "brief and inadequate training, the pay is inconsistent (isn't paid out on the day it is supposed to), unprofessional leadership" ((in 7 reviews))

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Direct Interactions

Direct Interactions Reviews

3.1

54% would recommend to a friend

(231 total reviews)

Jonas Nicholson & Matt Storey

62% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (231 reviews)

Direct Interactions has an employee rating of 3.1 out of 5 stars, based on 231 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Direct Interactions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

231 reviews

4.0

3 July 2026

Flexible scheduling, but upper management can be stiff

Virtual call center agent

Recommend

CEO approval

Business outlook

Pros

Schedule own hours in 1/2 hour blocks,

Cons

Upper mgmt was a little stuffy

1.0

16 June 2026

Flexible schedule and great coworkers, but late pay

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Flexible schedule and great coworkers

Cons

Did not pay on time.

2.0

18 May 2026

Flexible schedule but concerns about timely pay

Customer service

Recommend

CEO approval

Business outlook

Pros

Very flexible schedule , easy hire, easy training

Cons

I'm here cause they're late on a paycheck by three days and I'm reading reviews to see how screwed I am

Viewing 1 - 3 of 231 Reviews

Jobs at Direct Interactions

Disability Hub MN Options Counselor

Community Resource Specialist

Citizens Bilingual FNOL Customer Service Agent

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Direct Interactions

Direct Interactions Reviews

Company ratings over time

Reviews by job title

Flexible scheduling, but upper management can be stiff

Flexible schedule and great coworkers, but late pay

Flexible schedule but concerns about timely pay

Jobs at Direct Interactions

Direct Interactions reviews FAQs

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